Job Information
Robert Half PC Technician in Lancaster, Pennsylvania
Description
We are seeking a PC Technician to join our team in Lancaster, Pennsylvania. This role is critical in supporting the operations of our organization by maintaining and troubleshooting IT systems, networks, and telecommunication systems. This position offers a contract employment opportunity and does not require programming skills but does require significant skill in diagnosing and debugging PC.
100% ONSITE IN LANCASTER, PA
Responsibilities:
• Adhere to safe practices in the performance of duties.
• Respond to staff requests for help through a web-based ticketing-system.
• Support all technology systems of the organization and its departments including but not limited to hardware, software, local and web-based applications, audio/visual equipment.
• Assist staff with hardware and software challenges.
• Assist staff with new hardware and software through the use or development of training materials.
• Troubleshoot hardware and software issues, attempt to replicate reported technical problems and look for solutions.
• Upgrade systems to enable compatible software.
• Monitor overall network performance, recommend changes or upgrades as needed.
• Maintain and continually update knowledge of security protocols, IT systems, networking infrastructures, and database systems.
• Document and execute proper Cyber Security requirements.
• Perform system administration duties—including but not limited to addition or change of user profiles, passwords, menus, and libraries; system monitoring and general housekeeping.
• Maintain working components through repair or replacement.
• Manage IT systems and ensure confidentiality of employee and City information.
Skills:
• Proficient in Microsoft Windows, Linux, Active Directory, Microsoft Azure.
Requirements • Proficiency in Microsoft Windows and Linux operating systems
• Experience with Active Directory
• Knowledge of Microsoft Azure
• Ability to troubleshoot and repair hardware and software issues
• Strong understanding of network protocols and infrastructure
• Excellent problem-solving skills and ability to diagnose technical issues accurately
• Strong communication skills to interact with users and understand their issues
• Ability to work independently and as part of a team
• Excellent organizational skills and ability to prioritize tasks
• Understanding of IT security best practices
• Relevant professional certifications would be advantageous
• Bachelor's degree in Computer Science, Information Technology, or a related field is desirable
• Prior experience in a similar role would be advantageous. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .