Job Information
Michigan Farm Bureau AMD Claims Representative in Lansing, Michigan
AMD Claims Representative
US-MI-Lansing
Job ID: 2024-4507 Type: Regular Full-Time
of Openings: 1
Category: Claims Farm Bureau Center
Overview
AMD Claims Representative ObjectiveTo provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience.
Responsibilities
AMD Claims Representative ResponsibilitiesComplete appraisals and evaluate damage on vehicles. Relate appraisals to appropriate repair costs so as to have a significant positive effect on the overall profit picture of the company and provide quality service to the customer and aid in the retention of business. Maintain general knowledge of automobile repairs, procedures and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology. Focus on customer service by maintaining timely contacts with customers to inform them of their claim status and their role in the settlement process.
Qualifications
AMD Claims Representative Qualifications Required: High school diploma or equivalent required. One to three years' experience required. Must possess basic knowledge of computer word processing. Possess the capability to converse with customers regarding the settlement of automobile claims required. Preferred: Bachelor's degree preferred. Note: This is a hybrid position working both remotely and in the Farm Bureau Home Office located in Lansing, Michigan. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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