Job Information
Golden Route Operations Stockman's Food Server in Laughlin, Nevada
City
Laughlin
State
NV
Shift
Swing
Type of Shift
Steady Extra
Department
Food & Beverage
Stockman's Food Server Edgewater (Laughlin, NV)
Description:
Summary:
Provide amazing guest service while taking, retrieving, and serving food and beverage orders to guest tables according to venue specifications in a professional courteous and efficient manner and complete side work.
Essential Functions and Responsibilities:
Present menus to guests and uses suggestive selling techniques to sell appetizers, soups, salads, entrees, specialty items, desserts, and wine.
Maintain knowledge of all restaurant menu options and answers guests’ questions about the menu.
Take food and beverage orders and ensures accurate entry and delivery of the order.
Meet all service standards, such as performing a satisfaction check within two minutes of the guest receiving food orders and within four minutes of a guest receiving a cocktail order.
Ensure that all food is served within health, safety and sanitation guidelines.
Total guest bills, presents them to guests in a timely manner and obtains full payment along with appropriate paperwork, such as signed credit card slips, comps, etc.
Ensure tables are always well maintained.
Maintain tables in the assigned station as needed and according to restaurant.
Attends training classes required by management.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
Perform other duties as assigned
Requirements:
Qualifications
Previous experience in a high-volume or fine dining restaurant preferred
Basic knowledge of wine and liquor and wine service techniques
Ability to manage multiple tasks and remain calm in a very high-paced
Must be at least 21 years of age
High school diploma or equivalent
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Health
Alcohol Awareness
Physical Requirements
Frequently lift, carry, push, pull or otherwise move objects weighing up to 50 lbs.
Bending, Stretching, Balancing and Reaching
Work Environment Potential Conditions
Inside
Noisy
Dirty Dishes
Wet, Dry floors and areas
Smoky
Dimly lit
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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