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Job Information
IQVIA Supervisor, Pre Analytical in Livingston, United Kingdom
Job Overview
The Associate Manager, Specimen Management supervises a team of individuals and associated activities, operations and performance to ensure daily objectives of the department are met in a quality manner. Assists in the planning for department growth, drives new department initiatives, contributes to identifying cost savings opportunities, and process improvements.
Essential Functions
• Responsible for hiring, training, performance management, and development of staff.
• Lead team meetings.
• Sets day-to-day operational objectives for team, focusing on mentoring, coaching, and work flow coordination.
• Monitors and analyzes operational metrics to identify areas for improvement to improve performance and cost savings initiatives.
• Determines resourcing needs to ensure effective delivery.
• Responsible for department health and safety and good housekeeping standards.
• Responsible for training of new employees and ongoing development training.
• Supports build of justification for new department equipment purchases and resources.
• Fosters a unified work environment leading to increased employee engagement.
• Assists manager in capacity planning.
• Ensures team adherence to appropriate quality control systems and procedures.Maintain SOPs to ensure all procedures are documented, and required amendments to procedures are highlighted and progressed immediately.
• Ensures training of new personnel according to the time guidelines in the training plans and for cross-training/refresher training to ensure adequate staff coverage as required.
• Ensures maintenance of staff position descriptions, CVs and training records.
• Engages with global counterparts to drive consistency of process.
• Acts as a point for internal and external clients.
• Assists manager in the preparation for audits.
• Oversees standard internal audit responses for timeliness and adequacy.
• Partners with management to define trends in incident reporting and uncover means to reduce risk.
• Performs work in accordance with company procedures and applicable regulatory guidelines.
Qualifications
• Demonstrates natural ability to guide and mentor others, as well as navigating challenges in operational and people matters.
• Strong understanding of operations.
• Strong oral and written communication skills.
• Strong organizational and problem-solving skills.
• Ability to effectively delegate work.
• Ability to effectively manage multiple tasks and projects, and direct team members.
Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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