Job Information
Hyatt Front Office Night Supervisor in LONDON, United Kingdom
Description:
Front Office Night Supervisor
*About Park Hyatt London River Thames *
Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite.With stunning city and river views, signature CharlieWhinneypieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, BuckinghamPalaceand Kings Road. The hotel will boast exquisite dining options,state-of-the-artevents space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
Duties and responsibilities related to the Front Office Night Supervisor *role *
Ensure all guests receive prompt, professional, and courteous service, creating positive and memorable experiences.
Supervise nightly front office operations, including late check-in/check-out procedures, reservations, and room assignments.
Communicate and coordinate with other departments (e.g. housekeeping,engineering) to ensure seamless operations.
Train, mentor, and motivate colleagues to provide excellent levels of guest service.
Prepare and review reports, including occupancy, revenue, and guest feedback.Provide necessary updates and information to the morning team.
*About you *
Previousexperience inhotelfront officewithin the luxury segmentis preferred.Strong organizational and multitasking abilitiesskills arerequired.
Benefits of the Front Office Night Supervisor * role include *
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Business attire laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’.This isdemonstratedin our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity,equityand inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages,abilitiesand identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job –it’sa career for people who care.
Next Steps: Apply today for this Front Office Night Supervisor role and start your journey with Hyatt Hotels!
Primary Location: GB-ENG-London
Organization: Park Hyatt London River Thames
Job Level: Full-time
Job: Guest Service Operations
Req ID: LON005975
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.