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Amazon Program Manager - OSY Program, (TOM) in London, United Kingdom

Description

Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

  • Create innovative solutions using data and research to address wider challenges in your organization

  • Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organizations

  • Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish

  • Enhance operational performance on every program in partnership with your stakeholders

  • Find practical and simple solutions to complex problems without sacrificing quality or core functionality.

  • Responsible to set priorities, anticipate risks and resolve/escalate the issues that might impact the project timelines.

A day in the life

As a Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan.

Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

Basic Qualifications

  • A degree

  • Relevant experience leading cross-functional people-facing programmes or projects using project-management methodologies

  • Relevant experience in using data or anecdotal evidence to influence business decisions

  • Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership

  • Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment

Preferred Qualifications

  • Advanced or master’s degree

  • Project-management qualification such as PRINCE2, APM, PMI, or similar

  • Understanding of continuous improvement methodologies such as Six Sigma or Lean

  • Experience working in an operational environment or with technical teams

  • Experience working with IT software/hardware

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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