Job Information
The County of Los Angeles PUBLIC RESPONSE DISPATCHER I in Los Angeles, California
PUBLIC RESPONSE DISPATCHER I
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PUBLIC RESPONSE DISPATCHER I
Salary
$52,924.32 - $71,327.04 Annually
Location
Los Angeles County, CA
Job Type
Full time
Job Number
J2450K
Department
SHERIFF
Opening Date
05/28/2024
Closing Date
Continuous
Description
Benefits
Questions
Position/Program Information
FIRST DAY OF FILING:
MAY 29, 2024 AT 8:00 A.M. (PT)
THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE.
NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS.
EXAM NUMBER:
J2450K
TYPE OF RECRUITMENT:
OPEN COMPETITIVE JOB OPPORTUNITY
DEFINITION
Receives training and practical experience in receiving and responding to calls for emergency and non-emergency assistance and in dispatching law enforcement, fire fighting, or rescue units via the operation of the Computer Assisted Dispatch (CAD) system.
CLASSIFICATION STANDARDS
Positions allocable to the Public Response Dispatcher series are restricted to the Fire and Sheriff's Departments. Positions allocable to this entry-level class receive classroom and closely supervised on-the-job training from journey-level public response dispatchers. The work performed is of a progressively responsible nature and of broadening scope as capabilities develop until complete familiarity with all phases of the operation is gained. Immediate technical and administrative supervision is provided by a shift Supervising Public Response Dispatcher in the receipt and transmission of multiple, simultaneous messages via keyboard-controlled, computer-driven video display consoles. Incumbents must gain a thorough working knowledge of response procedures and must develop the ability to utilize sound judgment in initiating and coordinating responses to situations that may affect the lives and safety of the public, law enforcement, and other emergency services personnel. Incumbents in this class are required to serve a one-year probationary period.
Essential Job Functions
Transmits and receives coded and conventional messages to and from Sheriff’s stations and administrative, investigative, and patrol units via voice and digital communications.
Differentiates between routine, priority, and emergency messages and initiates or follows through on responses or advises supervisory personnel as required.
Evaluates, selects, and acts upon the most urgent multiple messages received from field units and re-establishes contact with bypassed units in order of apparent urgency.
Expedites emergency radio traffic between stations and field units by coordinating assistance response of personnel and equipment through the selection and utilization of communication channels that best meet the needs of the specific situation.
Upon the request of field units, selects and interrogates nationwide criminal justice data banks using a keyboard and monitor to obtain information on warrants, driver history, missing persons, vehicles, firearms, and miscellaneous property.
Analyzes the response for compatibility with the request and relays it to the requesting field unit.
Enters unit responses and clearances into the Sheriff’s Computer Aided Dispatch System.
Operates computerized telephone equipment at the Sheriff’s Communication Center, which enables the Sheriff’s Communication Center to maintain cold line communications with all Sheriff’s stations, public safety agencies, private safety agencies, and non-emergent agencies.
Obtains information from alarm companies and sends incidents to the appropriate sheriff's station; and obtains information for all County alarms and makes proper notifications.
Broadcasts information over radio or telephone lines using the proper dispatcher terminology.
Performs other related duties, as required.
Requirements
MINIMUM REQUIREMENTS
Graduation from high school or its equivalent*.
TYPEWRITING SKILLS
Ability to type at the rate of 30 net words per minute.
LICENSE
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
SPECIAL REQUIREMENT INFORMATION
Successful completion of the mandatory Department sponsored in-service POST Public Safety Dispatcher Course and the Sheriff's Communication Center Public Response Dispatcher Training program are required prior to final appointment.
*To determine if the diploma is equivalent to those of U.S. high schools, the foreign transcripts (high school, college or university) must be evaluated by one of the approved organizations listed on the State of California's Commission on Teacher Credentialing website,http://www.ctc.ca.gov/credentials/leaflets/cl635.pdfor the National Association of Credential Evaluation Services,http://www.naces.org. These organizations are private enterprises who charge a fee for their services.
ALL APPLICANTS MUST MEET THE EDUCATION REQUIREMENTS AT THE TIME OF FILING IN ORDER TO BE CONSIDERED FOR THIS EXAMINATION.
SUPPLEMENTAL QUESTIONNAIRE
As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply.
Additional Information
EXAMINATION CONTENT
This examination will consist of three (3) parts:
PART I
An Entry Level Dispatcher Selection Battery written test evaluating verbal, reasoning, memory, and perceptual abilities weighted 60%.
The Entry Level Dispatcher Selection Battery written test has been developed and validated by the Commission of Peace Officer Standards and Training (P.O.S.T.). Individuals that have taken the P.O.S.T. Certified written test within the last 12 months may submit their test score for verification, in lieu of taking this written test.
Study guides are available to help candidates prepare for the written test. Copies may be
downloaded from the California P.O.S.T. website:
https://post.ca.gov/portals/0/post_docs/publications/Dispatcher_Selection_Test_Battery-Examinee_Guide.pdf
If you wish to retake the test rather than transfer your score, THE LATEST WRITTEN SCORE WILL APPLY. All transferred test scores are subject to verification by POST's Standards and Evaluations Services Bureau.
ONLY CANDIDATES WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL PROCEED TO PART II.
PART II
A qualifying online typing assessment of 30net words per minute will be required for candidates who haveNOTheld a typing position in the service of the County of Los Angeles. Applicants do not need to appear at a Los Angeles County Sheriff's Department exam facility to participate in this assessment. Applicants may complete the online assessment on a personal device during a specified examination period.
Applicants who do not pass their online typing assessment will not be allowed an additional opportunity. Applicants who fail to complete the online typing assessment will be automatically disqualified from participation in this examination.
The following candidates areNOTrequired to take the County performance typing test:
Those candidates who currently hold or have held a typing position with the requisite words per minute in the service of the County of Los Angeles;
Those candidates who have taken and passed a Los Angeles County typing performance test at the required words per minute administered by a County Department. Applicants mustattach a copy of their typing certificate to their application at the time of filing or within seven (7) calendar days from the date of application filing. You may fax the documents to (323) 415-2580 or email any outstanding required documents tosheriffexmasunit@lasd.org.
ONLY CANDIDATES WHO ACHIEVE A PASSING SCORE IN THE PERFORMANCE TYPING TEST WILL PROCEED TO PART III.
THE WRITTEN AND PERFORMANCE TYPING TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.
PART III
An interview evaluating general ability to perform the duties of the position weighted 40%.
CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER.
VETERAN'S CREDIT
If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. To receive this credit, please include a copy of yourDD214 Formissued by the branch of servicewithyour application for review.
ELIGIBILITY INFORMATION
The names of the candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly.
NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.
SPECIAL INFORMATION
SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND
INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation.
ZERO TOLERANCE POLICY IF HIRED
The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following:
- use of narcotics, controlled substances, and/or prescription drugs without a prescription.
Any employee found in violation of this policy will be subject to discharge.
VACANCY INFORMATION
The eligible register resulting from this examination will be used to fill vacancies at the Los Angeles County Sheriff's Department, Technology and Support Division, Communications and Fleet Management Bureau.
AVAILABLE SHIFTAny Shift
APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS.
APPLICATION AND FILING INFORMATION
APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED.
TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION.
All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaireONLINEonly. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application.
Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process.
The acceptance of your application depends on whether you haveclearly shown that you meet theMINIMUM REQUIREMENTSand you have completely filled out your application.
Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronicallybefore 5:00 P.M., PT, on the last day of filing.
NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS.
Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty,you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you don enter an incorrect email address.
IMPORTANT NOTES
Please note thatALL information included in the application materials is subject toVERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
FALSIFICATION of any information may result inDISQUALIFICATION orRESCISSIONOF APPOINTMENT.
UtilizingVERBIAGE from Class Specification and Minimum Requirements serving as your description of dutiesWILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in anINCOMPLETE APPLICATION and you may beDISQUALIFIED.
CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL
- All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please addcacontre@lasd.org, as well asnoreply@governmentjobs.com, andinfo@governmentjobs.comto your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records.
NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email documents tosheriffexamsunit@lasd.orgat the time of filing, or within seven (7) calendar days from the date of application filing. Please include your Name, the Exam Number, and the Exam Title on the faxed documents.
SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.
California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (213) 229-1621
Teletype Phone: (213) 626-0251
Department Contact Name: Professional Examinations Unit
Department Contact Phone: (323) 526-5611
Department Contact Email: sheriffexamsunit@lasd.org
For more information on Employment Information, click on the link below.
http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
Your Responsibilities:
1.Completing Your Application:
a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.
b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.
c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.
2.Requirements on Job Posting:
a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.
b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual age 40 or older.
c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.
3.Application Deadline: All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.
4.Change of Name or Address: To change personal information such as your name or address, log into your profile onwww.governmentjobs.comand make the necessary change. This can be done at any time.
5.Equal Employment Opportunity/Non-Discrimination Policy:
a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification, consistent with state and federal law. All accommodation-related information will remain confidential.
Disclaimer: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process.
You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.
The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.
The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.
NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.
By accepting the Use Disclaimer set forth herein, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.
Test Preparation: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website athttps://hr.lacounty.gov/. Additional resources may be listed on the job posting.
Veteran’s Credit: In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.
A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.
This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at:https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/
Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information is available at:http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdfandhttp://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC EResourceGuide.pdf (https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf)
Background Check: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Career Planning: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttps://career-pathfinder.hr.lacounty.gov/#/.
Benefit Information: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) – unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.
Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.
Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.
Los Angeles County Child Support Compliance Program: In an effort to improve compliance with court ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.
Social Security Act of 2004: Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the websitewww.socialsecurity.gov, or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.
Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.
The California Fair Employment and Housing Act(Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) and other applicable laws prohibit employment discrimination based on an applicant's protected characteristics, including race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, pregnancy, childbirth, and other characteristics.
COVID-19 VACCINATION: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.
Updated February 2024
For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)
01
The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process.CHECK YOUR ANSWER CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. Be specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. Utilizing VERBIAGE from Class Specification including the listed Examples of Duties and/or Essential Job Functions serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE RESPONSE AND NO CREDIT WILL BE AWARDED. All information is subject to verification at any time in the examination and hiring process.Falsification of any information may result in disqualification or dismissal.
Yes, I understand the above information and instructions.
02
Have you graduated from high school or its equivalent?
Yes, I have graduated from a high school or its equivalent.
No, I did not graduate from high school or its equivalent.
03
Do you currently hold or have held a typing position that meets the minimum typing skill requirement (30 WPM) in the service of the County of Los Angeles?
Yes
No
04
If you answered "Yes" to the previous question, please indicate the title of your current or previously held typing position: (Insert NA, if Not Applicable)
05
Have you taken and passed a typing performance test administered by a Los Angeles County Department that meets the minimum typing skills requirement (30 WPM)?
Yes
No
06
Do you possess a Certificate of Typing Proficiency issued by the Department of Human Resources (DHR) that meets the minimum typing skill requirement (30 WPM)?
Yes
No
07
If you are claiming credit for a Certificate of Typing Proficiency, youMUSTsubmit a legible copy of your certificate at the time of filing or within seven (7) calendar days from the date of application filing.
Documents may be submitted by either 1) attaching directly to my application at the time of submission, or 2) emailing any outstanding required documents to sheriffexamsunit@lasd.org or 3) faxing any outstanding documents to (323) 415-2580at the time of filing, or within seven (7) calendar days from the date of the application filing.
Not Applicable
Yes, I understand the above information and instructions.
08
Realistic Job Preview
Public Response Dispatchers (PRDs) handle radio traffic for patrol deputies and other field personnel throughout Los Angeles County. They are responsible for providing assistance (e.g., running inquiries on subjects, license plates, requesting additional resources) during routine and emergent situations (e.g., routine traffic stops, fight, shooting, pursuit). PRDs must remain calm and provide the requested information/assistance, when communicating with field personnel who are in great distress, harm, fear, or injured.
Once hired, PRDs will be enrolled in a training course that may takes an excess of 30 weeks. Training takes place during all shifts, depending on the schedules of the different trainers assigned. Trainees will be plugged in with a trainer for the entire process. PRD trainees will be evaluated on a daily basis. They will also receive constructive feedback on their performance regularly. Shifts are based on seniority and the need of the unit. Days off rotate every three months and is based on signup, not seniority. PRDs work in the Radio Room at the Sheriff's Communications Center. The room is a confined area with no windows to the outside. PRDs are tethered to their work station via a headset for the duration of their shift (except for designated lunch and break times). The workload varies depending on activities taking place within Los Angeles County. Please read the following questions and answer 'Yes' or 'No' to each question. Do NOT leave any questions blank.
I have read and understand the above information.
Yes
09
Are you willing and able to work 12-hour shifts?
Yes
No
10
Are you willing and able to work seven out of fourteen days, six of which will be 12-hour shifts plus one 8-hour shift?
Yes
No
11
The Los Angeles County Sheriff's Department operates seven days a week, 24-hours a day. Are you willing and able to work any shift and any day of the year to meet the Department needs?
Yes
No
12
Are you willing and able to work holidays?
Yes
No
13
Are you willing and able to work weekends?
Yes
No
14
Do you understand that you must pass a thorough background check before you can be hired?
Yes
No
15
Do you understand that a credit check will be conducted as part of the background check?
Yes
No
16
Do you understand that a polygraph test will be conducted as part of the background check?
Yes
No
17
Do you understand that you must successfully complete a training program after you are hired as a Public Response Dispatcher?
Yes
No
18
Do you understand that you will be required to participate in a 2-hour sit-along (listen in on calls) with a Public Response Dispatcher before you can be hired?
Yes
No
19
Do you understand that if you answer "No" to any of the above questions, your application will be rejected?
Yes
No
20
Will you be requesting an American with Disabilities Act (ADA) accommodation to compete in any part of the examination process?
Yes
No
21
How did you learn about this position?
Personal referral from someone other than a County Employee
County Employee
Los Angeles County Government Job website
Social Media (Instagram)
Social Media (Facebook)
Linkedin
County Job Hotline
Job Fair
22
Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for a late test administration or re-scheduling.
Do you understand this information?
Yes, I understand the above information and instructions.
23
WARNING: This pre-investigative questionnaire is part of the background investigation. It is used to determine an applicant's suitability for service within the Los Angeles County Sheriff's Department (LASD). All information provided is considered confidential. A candidate's information will only be disclosed to an assigned background investigator if he/she is deemed suitable for the job based on the Los Angeles County Sheriff's Department hiring guidelines. Answer the following questions honestly and thoroughly, as your responses will be used to determine whether or not you can proceed with the hiring process. Your responses to the following questions will be subject to verification. Do you understand this information?
Yes, I understand the above information and instructions.
24
The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: Use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge.
Yes. If employed by the Department, I agree to abide by the zero tolerance policy on the use of narcotics, controlled substances, and/or prescription drugs without a prescription.
25
The Los Angeles Sheriff's Department (LASD) employees must adhere to the department's policies regarding appearance. Hair should be clean and well groomed. Tattoos upon the neck, face or head are prohibited. Beards are not allowed for employees who wear any type of uniform; mustaches must be trimmed and neat; jewelry must be minimally observable. A uniform or professional attire is required while on duty. Are you willing to comply with all the grooming, appearance policies, procedures, and standards of the LASD?
Yes, I am willing to comply with all the grooming, appearance policies, procedures, and standards of the LASD.
26
Do you understand you will be subject to a thorough background investigation and a medical examination?
Yes, I understand I will be subject to a thorough background investigation and a medical examination.
27
Are you currently on criminal probation?
No
Yes
28
Are you currently on criminal parole?
No
Yes
29
Have you ever been convicted for driving under the influence (DUI) of alcohol or drugs or any DUI-related crimes? If "yes", when was the last time?
No
Yes; within 1 year
Yes; more than 1 year ago, but less than 2 years
Yes; more than 2 years ago, but less than 3 years
Yes; more than 3 years ago, but less than 4 years
Yes; more than 4 years ago
30
Have you ever used any illegal drug (methamphetamine, heroin, speed, cocaine, ecstasy, PCP, hallucinogens, etc.) OTHER than marijuana? If "yes", when was the last time?
No
Yes; within the last 12 months
Yes; more than 1 year ago, but less than 2 years
Yes; more than 2 years ago, but less than 3 years
Yes; more than 3 years ago, but less than 4 years
Yes; more than 4 years ago
31
Have you ever used methamphetamine? If "yes", how many times?
No
Yes; 1 to 9 times
Yes; 10 to 19 times
Yes; 20 to 30 times
Yes; 31 or more times
32
Have you ever used heroin? If "yes", how many times?
No
Yes; 1 to 9 times
Yes; 10 to 19 times
Yes; 20 to 29 times
Yes; 30 or more times
33
Have you ever used speed? If "yes", how many times?
No
Yes; 1 to 9 times
Yes; 10 to 19 times
Yes; 20 to 30 times
Yes; 31 or more times
34
Have you ever used cocaine? If "yes", how many times?
No
Yes; 1 to 9 times
Yes; 10 to 19 times
Yes; 20 to 30 times
Yes; 31 or more times
35
Have you ever used ecstasy? If "yes", how many times?
No
Yes; 1 to 9 times
Yes; 10 to 19 times
Yes; 20 to 30 times
Yes; 31 or more times
36
Have you ever used PCP? If "yes", how many times?
No
Yes; 1 to 9 times
Yes; 10 to 19 times
Yes; 20 to 29 times
Yes; 30 or more times
37
Have you ever used hallucinogens? If "yes", how many times?
No
Yes; 1 to 9 times
Yes; 10 to 19 times
Yes; 20 to 30 times
Yes; 31 or more times
38
By answering the previous questions, you acknowledge that any false statements or omissions in this questionnaire will cause you to be disqualified, removed from an eligibility list, or be cause for immediate dismissal, if any appointment is or will be made at a later time.
Yes
Required Question
Agency
County of Los Angeles
Address
Los Angeles, California, 90010
Website
http://hr.lacounty.gov
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