Job Information
Splunk Senior Manager, Solutions Engineering in Madrid, Spain
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role Summary
Splunk are currently seeking a highly motivated, individual to lead our Iberia Solutions Engineering organisation. This individual will be responsible for the hiring, coaching and development of this team. The main focus will be Iberia.
This position will be a leadership position, working closely with Splunk’s Sales and Channel organisations on the solution and technical aspects of selling Splunk’s solutions to our clients. This is an opportunity to work at a company that is changing the way that information is used to support business decisions.
What you'll get to do
You will be responsible for actively leading and managing a Presales organisation to mostly assist in the technology stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for Splunk’s solutions and services. Splunk Presales consultants must be able to discover customers pains and understand use cases. They also answer technical questions from clients regarding Splunk technology, features, solutions, applications as well as articulate Splunk technology and solution positioning to both business and technical users. You will lead individual contributors as a manager and have individual contributor remit as well.
As a Senior Solutions Engineering Manager, you will take an active role in the Splunk Iberia Leadership Team.
Duties and Responsibilities
Your primary responsibilities will be to:
Build, lead and manage a world-class Solutions Engineering team in your region.
Be able to identify and hire top talent into the Presales organisation.
Mentor, build and Coach Presales Engineers.
Deliver Presales activities (including but not limited to discovery meetings, demos, POCs, Splunk representation at tradeshows and fairs, etc…)
Work closely with Splunk Partner organisation to leverage partners in accounts | opportunities’ development
Refine and improve resource usage policy for your team
Define development and performance plans to improve the potential and performance of the individual members of your Presales team.
Identify strategies and tactics to improve the operational efficiency (in an on-going manner) and results of your team. For example, work closely with your team to develop and continually improve processes, e.g. POC planning, etc.
Provide oversight on meaningful Presales activities, such as POC planning and execution, approval of RFI/P responses, ensuring that the team are SE Certified deliver compelling product demos, solution overview presentations, etc.
Become an active member of the Spain and Iberia Technical Services Management team, collaborating and co-ordinating strategies and ideas that will benefit the EMEA wide Technical Services organisation.
Participate in account | opportunities planning meetings to understand ongoing activities within important accounts | opportunities and to identify new and follow up activities.
Work with sales management to drive product and services revenue.
Business Knowledge and Experience
Domain knowledge and experience from one or more of the following areas:
Big Data (from a data management perspective),
Application Performance Management,
Security,
Business Intelligence/Web Analytics,
Operational Intelligence.
Observability
A knowledgeable understanding of the financial services, insurance, telecommunications and/or retails markets, with a proven track record of selling into Enterprise organisations. Needs to understand the business challenges/drivers, technology and market challenges of these types of organisations.
Have a strong understanding of each target client’s business, operations and industry trends, including understanding the strategic business and technology goals. Understand the client’s buying process.
Ability to develop and articulate business value/ROI case studies.
Essential Education, Experience and Additional Skills
A University Bachelor’s degree or similar.
Proactive and able to be manage activities in a self-sufficient manner.
Strong leadership and management skills.
Strong communication skills.
Strong knowledge of the sales process including the technical win.
Self-motivated with a consistent record in technical software sales and knowledge of technology.
Ability to be organised and analytical, and must be able to eliminate sales obstacles using creative and adaptive approaches.
You should be comfortable working for a dynamic, agile, disruptive and technical organisation with a rapidly growing customer base.
Resilience and resourcefulness when solving complex problems.
Excellent team skills.
Winning and Can-do attitude.
Fluent in English and Spanish
Travel: 20-50% Depending upon workload
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.