United Spinal Association Jobs

Staples is business to business. You’re what binds us together.

This is a Hybrid role with a flexible three-day in office requirement.

Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

The Sales Development Representative (SDR) contributes to Staples' success by connecting potential customers with the right Staples platform to meet and/or solve their business needs. The successful candidate will have an opportunity to significantly impact the growth and development of our lead management and operations team and will work closely with Sales peers, Operations, and Marketing to ensure the success of the program. The SDRs are responsible for prospecting, qualifying, selling, and driving new business into the top of the sales funnel. This team has a large effect on Staples' bottom line: executing at the top of the funnel is what drives revenue out of the bottom by ensuring we are hitting and exhausting the best quality leads.

What you’ll be doing:

• Calling warm leads generated through inbound calls and marketing channels

• Hands-on experience with multiple sales techniques

• Qualifying, converting, or closing prospects

• Experience with CRM software (e.g., Salesforce)

• Understanding of sales performance metrics

• Process lead lists down the Staples lead funnel ensuring the most qualified leads hit sales

• Research prospects on LinkedIn and other relevant internal databases

• Meet daily, weekly, and monthly Sales Qualified Lead (SQL) Conversions and Wins

What You Bring to the Table

• People-oriented

• Customer-first mindset

• Eager to learn from experienced sales professionals and grow a career in sales

• Strong time management skills

• Ability to multitask

• Ability to transition from one task to another

• View challenges as opportunities to grow

• Ability to overcome objections

Qualifications:

What’s needed - Basic Qualifications:

• 1+ years of blended customer service and sales experience in a Call Center environment

• Excellent communication skills; comfortable and competent having conversations via phone, email, or chat

• Ability to produce results on a day-to-day basis

• Strong interpersonal skills with the ability to persuade others and problem solve

• Experience using software like Microsoft Office Suite, Salesforce.com, or other CRM

• High school diploma or GED

What’s needed - Preferred Qualifications:

• Bachelor's Degree

• Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams) experience

• Experience selling over the phone

• Previous experience using Salesforce.com or a comparable sales tool

We Offer:

• Inclusive culture with associate-led Business Resource Groups

• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits (https://careers.staples.com/Staples-Life/Benefits)

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.