United Spinal Association Jobs

Be a force for Good!

At Nestlé we touch millions of people’s lives every single day through the work we do and the products we create. This way we are helping to shape a happier, healthier future for individuals and families, for communities and for the planet. Join a dynamic global team of people that want to be a part of something that changes the world in a positive way. A human-centric place to work with amazing opportunities, across 186 countries, to grow, push the boundaries and deliver work with real impact.

We recruit people who respect our values, we provide equal opportunities for all, and we protect everyone's privacy. We do not tolerate any form of harassment or discrimination. Our aim is to create workplaces where everyone feels included and able to bring their whole selves to work. This commitment starts at recruitment and continues to the end of the working relationship.

Position snapshot

Nestlé Head Office, Athens, Greece

Reporting to: Beverages Manager – Cafeteria

Undefined period of time contract. act. rate 100%

Position summary

We are seeking a highly knowledgeable and experienced Business Coffee Expert to join our newly formed Academista by Nestlé Professional team and be part of our vision to be the best-in-class coffee partner! As a Coffee Capabilities Specialist, you will be responsible for developing coffee capabilities for our commercial teams, external partners and customers, enabling Nestlé Professional’s ambition. You will work closely with cross-functional teams (Marketing, Factory, Commercial and Technical Service Teams) to upgrade our coffee excellence service internally and externally! If you have a deep passion for coffee, extensive knowledge in the field, and are a certified SCA Trainer (AST), we invite you to join our team as a Coffee Capabilities Specialist. Apply now and contribute to our mission for delivering a complete coffee focused service to our valued customers while imparting your expertise through Innovation &Research, training and education.

A day in the life...

• Create training material for Academista Educational System (SCA or non) based on approved layout and under the guidance of the Coffee Expertise Lead

• Deliver Coffee Trainings at Nestlé Professional’s Premier Training Campuses

• Create coffee-related content for NestleProfessional.gr or external media (interviews, articles)

• Provide support to the Coffee Expertise Lead at the implementation of Academista events and design coffee events at customers upon planning

• Build strong relationships with Coffee Community and develop strong ties with Coffee Organizations (SCA, CQI, etc)

• Act as Consultant for Out Of Home Customers in collaboration with Commercial teams in developing training material for customers

• Participate in the design of Nestlé Professional commercial events (e.g. HORECA involvement) & be responsible for end cup quality of beverages and baristi training and presence

• Participate in Innovation & Research projects in collaboration with Marketing & Factory Teams and be the lead Coffee Expert in projects’ procedures such as briefing, evaluating and sensory testing

• Participate at the Sensory Evaluation tables and lead relative sensory panels of own responsibility (in collaboration with Sensory Specialist)

• Handle Product Complaints in collaboration with Factory teams and in alignment with Brand Teams

• Coordinate equipment across all Premier Training Campuses to safeguard best in class readiness for trainings

What makes you successful

• Certification as an SCA Trainer for the Coffee Skills Program (AST) is required

• Minimum 3 years of experience in the coffee industry, including coffee sourcing, brewing, quality control, and customer service. Experience as a Barista or coffee professional is preferred

• Extensive understanding of coffee varieties, origins, flavor profiles, and brewing techniques

• Experience in conducting training sessions and educating staff members on coffee-related topics

• Exceptional customer service skills and the ability to engage with customers and address their inquiries or concerns

• Strong organizational skills and the ability to solve problems related to coffee sourcing, inventory, and quality control

• Ability to adapt to changing business needs, schedules, and industry trends

• Fluency in English

• Ability to travel

• Presentation Skills/ ppt skills

• Valid driving license

Why you should apply

• Join the leading Food & Beverages company in the world with more than 83bio CHF sales and presence in 186 countries

• Be part of a fast-growing organization expanding locally and internationally

• Engage with our people from all over the world and join exciting local or international projects and assignments, constantly pushing boundaries

• Take full advantage of unlimited development opportunities through an extensive physical, virtual and hybrid learning ecosystem, both at local and international level

• Enjoy the wide range of Nestlé benefits such as competitive salary & performance bonus, comprehensive Pension, Health Care & Life Insurance programs, increased Parental leaves for both caregivers, Flexible Work Plans, Baby Support plan, Pet Support plan and many others

A.I.

We are currently implementing a new exciting AI tool that is helping us and you schedule interviews in a more flexible way. Therefore, we kindly ask you to keep an eye on your email (and potentially spam/ junk email inbox), as you can expect an invitation with interview timeslots to choose from. We would also encourage you to say `yes´ to receive WhatsApp notifications, as you will also receive the interview invitation here and you will be able to book your interview directly from WhatsApp. As this is new, we welcome any feedback you might have on our new interview scheduling tool. If you have any questions, feel free to reach out to Victoria Karkouli, Talent Acquisiton Specialist at 2106884347