Job Information
Access: Supports For Living Customer Service Specialist in Middletown, New York
Customer Service Specialist
Location: Middletown, NY, United StatesDate Posted: Jul 2, 2024
Share: share to e-mail
Apply Now
Save JobSaved
Description
Location: Middletown, NY
Hours: 9:15am - 6:30pm Mon. - Thu. / 8:00 am - 1:00pm Fri. - Late evenings as needed.
Rate of Pay: $18.00 p/hr
OVERVIEW OF PRIMARY RESPONSIBILITES:
In this role you will:
-Be customer focused, able to multi-task in a high volume community counseling center
-Registering new clients for services, verifying insurance information, collecting co-pays, and scheduling appointments
-Answering phones, directing calls and taking messages
-Scanning to electronic healthcare record, copying, filing, and archiving charts
- Submitting emails
-Perform other duties as assigned
Qualifications:
The ideal candidate will:
-Have a minimum 1 year in a clerical support role
-Have computer skills (Microsoft Word, Excel, Outlook) and experience working with electronic health records.
-Possess excellent communication, customer service, and organizational skills
-Bilingual English and Spanish speaking a plus
PRIMARY FUNCTIONS:
• Answering Calls
• Emailing
• Faxing
• Co-Pay collection
• Mail Processing
• Appointment Scheduling
• Registration of new clients
ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:
• Assignments may be determined at a future date
QUALIFICATIONS AND ATTRIBUTES:
The ideal candidate will:
Have a minimum 1 year in a clerical support role
Have computer skills and experience working with electronic health records
Possess excellent communication, customer service, and organizational skills
Bilingual English and Spanish speaking a plus
EDUCATION AND EXPERIENCE:
• High School Diploma or GED
PHYSICAL CHARACTERISTICS:
• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day and follow people served throughout community
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of > _25+ pounds
Access: Supports For Living is an EEO employer-EEO, AAE, M/F/D/V
Share: mail
Apply Now