Job Information
Diamond Assets Project Manager in Milton, Wisconsin
Company Overview
Diamond Assets helps schools, businesses, and governments create sustainable plans that ensure equitable access to technology. Focused on transparent, reliable, and knowledgeable service, our team helps customers plan, get the most value for their current Apple devices, and feel secure that their devices have been responsibly upcycled or recycled.
Position Title: Project Manager
Job Description
Project Management is a key component to growth and success of the organization. It is the responsibility of the Project Manager to plan and execute service pickups across the country while effectively communicating with appropriate contacts within Diamond Assets client base. This position will directly report to the VP Of Operations.
Roles & Responsibilities
Coordination of client projects and services, ensuring the success and satisfaction of our clients. This will include client communications, communication with our partner service providers, internal communication, and creation all necessary paperwork for successful completion of projects.
Coordinate and schedule projects with regards to efficiencies and cost reductions, including labor involvement, hotels, air travel, etc.
Maintains weekly and monthly reporting on projects.
Work toward issue resolution independently or with a team
Update and manage applicable systems, including CRM and ERP systems, in coordination with project management activities.
Develop ongoing training materials for department staff, such as work instructions and project management tools.
Effective communication with shipping & receiving and business development personnel
All other duties as assigned
Key Skills & Qualifications
Quick critical thinking and problem-solving abilities
Excellent customer service and client relations skills
Organization and time management skills
Strong collaboration and teamwork abilities
Great leadership and goal-setting skills
Ability to work in a fast-paced environment
Advanced data analysis and data visualization
Expert inventory management
Ability to use computers, software and other technology for inventory and communication purposes