Job Information
FROEDTERT HEALTH INC. Patient Access Service REP FCP Patient in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our CP-GREENFLD HIGHLANDS HLTH CTR facility. This job is ON - SITE. FTE: 0.500000 Shift: Shift 1 Hours will vary between opening and closing, Mon-Friday. No weekends, no holidays. Candidate must be available to help with opening duties (as early as 6:30 am) and closing duties (as late as 6pm). Schedule can vary from week to week, depending on needs of the clinic. Job Summary: The Patient Access Service Representative (PASR) delivers an exceptional patient experience for \"front of house\"/patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. EXPERIENCE DESCRIPTION: A minimum of one year of experience as a receptionist/assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary. EDUCATION DESCRIPTION: High School diploma or equivalent is preferred. SPECIAL SKILLS DESCRIPTION: Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin\'s only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health... For full info follow application link. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/43784D6E188941AA