Job Information
C.H. Robinson Senior Sales Executive - Ontario in Mississauga, Ontario
C.H. Robinson is looking to fill a Senior Sales Executive role. In this role you will grow Global Forwarding (International Air, Ocean & Rail) services by securing new profitable and sustainable customers. You will generate revenue and drive new business by managing sales meetings, presenting recommendations for supply chain improvements, and closing sales. In this role you will sell for the industry leader, backed by people, process, and technology that are second to none. We are looking for a self-driven, results-orientated individual with a positive outlook and clear focus on high quality and business profitability. Sound like you? Join us and grow your career at C.H. Robinson!
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Manages customer interactions including fostering relationships, making customer calls and closing deals
Uses CRM to identify, call and track prospects in order to gain core and strategic customer opportunities
Visits customers and potential clients within assigned territory 3-to-4 days per week
Collaborates with manager to ensure alignment with branch strategies in forecasting, business planning, and pipeline development
Demonstrates solid decision-making skills and ability to prioritize ever-changing daily tasks
Effectively executes sales activities to meet or exceed daily, monthly or annual expectations
Works closely with other internal departments to ensure a seamless and positive customer experience
Consults with several levels of decision-makers and buying influences to understand customers’ business challenges and supply chain goals
Ability to develop tailored solutions that deliver value and support the customer’s business strategy
Senior Sales Executive is expected to bring own contribution to the regional team, not only by consistently achieving your new net revenue targets, but also by sharing opinions and ideas, as well as best practices, in order to support the success of the entire sales team and the Branch they work with
Prospects, plans, and conducts face to face visits with new prospective customers within Branch territory
Interprets how multiple factors effecting market conditions could impact a customer’s supply chain and can deliver a persuasive case for change
Maintains & updates (minimum weekly) our CRM system
Maintains a strong commercial presence in the local marketplace, participating or presenting at regional events
Remains engaged with customers to maintain relationship and ensure ongoing success of accounts in collaboration with local assigned Account Executive/Account Manager
Follows up and respond to sales leads generated by overseas offices or assigned by your Sales Manager
Attends training sessions created to enhance relevant knowledge and skills
Co-ordinates quotes with your Sales Coordinator (where applicable) and facilitate the transition of new customers to the local Account Executive/Account Manager
Solution Design:
Ability to build a winning deal team using the right internal resources; leading and collaborating with International Air, Ocean & Rail and account management teams to develop a tailored solution
Partners with customers to gather information on their needs, and offers tailored solutions based on the CHR platform to win business
Manages conflict and navigates difficult conversations with customers or internal partners
Builds and delivers proposals, tailoring each presentation to the customer
Process Efficiency:
Leverages customer facing technology to ensure the right technology is matched to customer needs
Influences customers to leverage automation and increase process efficiency from day one of implementation
Collaborates and partners with Account Management teams to create and execute an implementation plan to effectively transition relationship management duties; assists in the development of any SOPs required to manage the customers’ business effectively
Use multiple media platforms to drive relationships forward and is comfortable with in-person or phone-based conversations
Organizes and prioritizes opportunities utilizing Atmosphere
Negotiates appropriate payment terms and processes
Uses internal tools and resources, including but not limited to service line and pricing SMEs, to determine customer pricing strategy
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
High school diploma or GED
Minimum 4 years of operations experience from a freight forwarder or outside sales experience
Willingness to travel within assigned territory, minimum 3-4 days per week
Preferred:
Bachelor’s degree from an accredited college or university
Advanced knowledge of logistical concepts and supply chain terminology
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Strong attention to detail
Strong ability to persuade, motivate, and influence others
Self-driven, results-orientated individual with a positive outlook and clear focus on high quality and business profitability
Keen sense for business development with a clear “hunter” mentality
Develop and maintain strong inter-company relationships
Proficient in Microsoft Office Suite of programs
Values a diverse and inclusive work environment
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Medical (including Vision and Telemedicine)
Dental
Basic and Supplemental Life Insurance
Vacation and PTO time
Paid holidays
Short-Term and Long-Term Disability
Retirement Plan with 5% company matching
Employee Stock Purchase Plan (ESPP)
Charitable Giving Match Program
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .