Job Information
IGT Business Systems Analyst - Fixed Term Contract in Moncton, New Brunswick
Business Systems Analyst - Fixed Term Contract
Location:
Moncton, CA, E1H 2R6
Requisition ID: 16803
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com (https://c212.net/c/link/?t=0&l=en&o=3466342-1&h=1955860405&u=https%3A%2F%2Fwww.igt.com%2F&a=www.igt.com) .
The Role:
Business Systems Analyst - Fixed Term Contract
IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and bring value by adhering to the highest standards of service, integrity, and responsibility.
The SPIELO brand represents a complete range of end-to-end gaming products for diverse gaming segments, including distributed government-sponsored markets, commercial casino markets, and Amusement With Prize (AWP) markets.
Qualifications
The Business Systems Analyst will be in our Lottery Cloud Operations team which is multi-faceted, with each function directed at improving the operational efficiency of the team. Manage Cloud Operations processes and documentation using business tools such as Jira and SharePoint.
Evaluate customer and regulatory requirements and provide insights to management and technology teams that allow for proper technology alignments. Define, implement and operate compliance controls to maintain ISO, SOX, and other audit requirements. Implement process to support Incident, Request, and Problem management and generate reports highlighting overall compliance to internal requirements and customer SLA’s.
Qualifications
Demonstrated ability in a similar role designing, documenting, and implementing operational process & efficiency in a technology organization
Experience managing business process and content with Jira and SharePoint Online.
Familiarity and experience operating in a Microsoft Azure environment
Previous experience collecting and analyzing customer and jurisdictional requirements
An approach focused on consistent and continuous improvement – always looking for new methods and new ideas to improve how we operate
Experience operationalizing Incident, Request & Problem management processes
Experience creating dashboard and reports (PowerBI) demonstrating aligning to customer requirements and SLA
High proficiency with Microsoft Excel and Microsoft Visio
Exceptional written and verbal skills
An analytical, self-starter, independent, and motivated, ready to act when required
Good interpersonal skills
Preferred Qualifications
Familiarity or Experience with Microsoft Azure Cloud technologies
Experience managing a GitHub Enterprise environment
Experience with AWS and / or GCP would be a benefit
Flexibility or experience working with international teams/time zones
Keys to Success
• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership
#LI-SB2
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, marital or family status, and any other personal attributes protected by federal, provincial or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com .