United Spinal Association Jobs

Position Type: Full-time Status: Exempt Salary + Commission Benefits: Company funded health insurance Fully funded dental insurance Free Life insurance coverage Short term disability Company match on retirement Competitive Paid Time off Paid Holidays Employee Assistance program Company vehicle Company phone As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. Key Responsibilities Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software. Negotiate with customers and/or clients for approval of restoration activities Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain all communications with customers, teammates, vendors, and insurance representatives Manage production expenses including labor, equipment, vehicles, and other assets Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed Position Requirements High school diploma/GED; Associate degree or Bachelor s degree preferred Valid driver s license At least 1 year of management and/or supervisory experience At least 3 years of industry experience IICRC certification preferred Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.