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Job Information

Resorts World Catskills Shift Mgr EVS &Stewarding (Supervising Back of House/Front of House Cleaning personnel) in Monticello, New York

Description

Essential Functions:

  • Assigns duties to department employees and inspect their work to ensure that standards are maintained.

  • Maintains sanitation levels of all kitchen areas in accordance with health department regulations.

  • Conducts detailed inspections of public areas daily.

  • Inspects all EVS and stewarding areas for cleanliness and maintenance.

  • Trains and develops EVS and stewarding staff.

  • Prioritizes areas and proper rotation of cleaning throughout the day.

  • Performs coaching and counseling as well as progressive discipline.

  • Coordinates and inspects preventative maintenance and general cleaning.

  • Issues supplies and equipment to workers and oversee proper usage.

  • Ensure employees are trained to work safely and efficiently within current regulatory guidelines.

  • Prepare, maintain, and submit essential paperwork and reports.

  • Demonstrate a thorough working knowledge of all chemicals and equipment used by the department.

  • Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.

  • Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.

  • Participates in training new hires and monitor their progress.

  • Performs other tasks as assigned.

Core Competencies:

  • Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive

  • Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success

  • Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations

  • Demonstrates the courage and initiative to present new ideas and perspective to create positive results

  • Exhibits respectful consideration of viewpoints, situations and others

  • Puts the guest at the forefront of every decision

Essential Requirements:

  • Strong supervisory and communication skills

  • Ability to work independently.

  • Excellent time management skills.

  • Good communication skills.

  • Ability to be on your feet and alert for extended periods of time

  • Able to work in fast paced environment.

  • Working knowledge of Microsoft Office

  • Strong Organizational skills and demonstrated problem solving skills

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