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Taco Bell HR Generalist in Morrisville, North Carolina

HR Generalist

Job Summary:

The HR Generalist provides comprehensive human resources support to both restaurant and office teams. This role is responsible for key HR functions, including employee relations, benefits administration, compliance, payroll coordination, and HR reporting. The HR Generalist ensures that HR processes align with company policies, industry best practices, and legal requirements. Acting as a key resource for employees and managers, the HR Generalist fosters a positive and productive workplace culture in a fast-paced, customer-focused environment.

Primary Responsibilities:

  • Serve as a primary point of contact for employee questions, concerns, and workplace issues, escalating matters as necessary.

  • Foster an inclusive and positive work environment that aligns with company values and culture.

  • Ensure compliance with federal, state, and local labor laws, including FMLA, FLSA, EEOC, and youth employment regulations.

  • Process and maintain accurate documentation for I-9 verification, E-Verify, and employment verifications.

  • Manage unemployment claims in a timely manner.

  • Maintain HR records, including employee files, HRIS data, and compliance documentation.

  • Generate and analyze HR reports to support audits, compliance reviews, and data-driven decision-making, including headcount, turnover, compliance, and labor-related reports.

  • Work closely with payroll to ensure accurate employee compensation, deductions, and compliance with wage laws.

  • Administer and track Paid Time Off (PTO) and Paid Sick Time (PST) policies in accordance with company guidelines.

  • Act as a subject matter expert on leave of absence (LOA), and FMLA management.

Qualifications & Skills:

  • Education: Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).

  • Experience: 2-5 years of HR experience, preferably in a generalist role within the restaurant, retail, or fast-food industry.

  • Strong knowledge of employment laws, HR best practices, and regulatory requirements.

  • Excellent communication, interpersonal, and problem-solving skills.

  • Proficiency in HR software (HRIS), Microsoft Office (Excel, PowerPoint), and HR compliance systems.

  • Ability to handle confidential information with integrity and discretion.

  • Strong organizational skills and attention to detail.

  • Experience with HR reporting and data analysis is preferred.

Preferred Qualifications:

  • HR certification (e.g., PHR, SHRM-CP) is a plus.

  • Experience in a high-volume, fast-paced work environment (e.g., quick-service restaurants, hospitality, or retail).

  • Bilingual abilities (Spanish or bilingual) are a plus.

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