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Job Information
h2o.ai Sales Operations Manager in Toronto, Ontario
We are looking for an experienced and passionate individual to join our Sales Operations Team. The
fundamental goal of Sales Operations is to improve and impact sales productivity, create and improve
processes for scale and impact revenue. We are scaling the team and are looking to hire individuals who
can contribute from the ground up. In this role, you will lead programs across the GTM team and
contribute to a range of key initiatives such as: systems configuration, sales tools, sales analysis and
pipeline management.
The ideal candidate is a team builder and team player and is looking for an opportunity to impact across
the GTM team. Baseline and essential to this role is attention to detail, quality of work and completing
tasks completely and accurately. This is a critical role, where you will continuously improve efficiency of
our sales workflows and systems by analyzing key sales metrics and activities. Much of your insight will
come from process analysis and revenue data, cross-functional collaboration, and market best practices.
If you are excited about triangulating insights, creating well-oiled workflows, and scaling high growth
software businesses, come join us!
What You Will Do
Own and lead projects to scale and improve our systems and processes, maximizing automation,
formalizing our procedures, and introducing best practices
Drive/administer Salesforce.com and other existing sales tools to streamline operations across GTM and integrate and manage the stack, Clari, Outreach.io, Sales Navi, DiscoverOrg/Zoom Info
Provide essential sales support to our WW team – from order configuration, booking and sales
forecasting, pipeline hygiene, and analysis
Own the overall GTM tech stack integration and ongoing Salesforce.com administration.
What You Bring
6 or more years’ Sales Operations experience in a SaaS company, with proficient expertise in
Salesforce.com administration, deal configuration, order management and booking
Understanding of the sales process with core focus on development and enforcing processes for
scale across the Sales Team
Ability to identify areas where we can improve sales productivity and impact revenue – analyze,
course correct and implement as needed
Proven success working across stakeholder teams to positively influence people across all functional areas of an organization
Exceptional communication skills with the ability to present at all levels, listen effectively, socialize ideas across functions, lead discussions, and articulate the vision of the company, both internally and externally
Excellent strategic, project planning and organizational skills with high attention to detail and self-
directed
Highly effective interpersonal skills; excels at relationship building, collaboration, and inspiring teams
Creative, out-of-the box mindset
B.S./B.A. degree in Business Administration or equivalent
Why H2O.ai?
Market Leader in Total Rewards
Remote-Friendly Culture
Flexible Working Environment
Be Part of a World-Class Team
Career Growth
H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis.
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