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Morgan Stanley Client Due Diligence, Associate, Client Services and Relationship Management in Mumbai, India

We’re seeking someone to join our team as Associate for Client Due Diligence Team which is part of Wealth Management team.

The CDD Operations Team is embedded within the Firm's Wealth Management Operations Group. In the Wealth Management Division for identifying, collecting, and ensuring all documentation and information associated with higher risk client types has been received in good order. The CDD Operations Team is considered the first line of defense and supports the onboarding, client due diligence, and negative news processes for Morgan Stanley clients.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

Responsibilities:

The CDD Operations ED is a part of Wealth Management Operations and is responsible for overseeing processes related to the Client Due Diligence program. The ED will support the execution and management of the Firm's CDD protocols for both new and existing customers. This includes managing programs and processes to support the examination of potential AML risk exposure for the Firm. In addition, the CDD Operations ED will have responsibility overseeing processes related to these programs and processes.

The CDD Operations Team ED will manage the end-to-end CDD workflow of the operational functions of the CDD program focused on the collection of required information and or documentation for new and existing clients to effectively support the firm's KYC program including but not limited to: - Manage the implementation of internal policies, provide periodic reporting to senior stakeholders, and make recommendations to improve procedures governing AML-related activities. - Active pipeline management and engagement with Financial Advisors, Complex Management and Risk Officers to onboard new and existing International Banking & Lending client relationships. - Lead key projects and initiatives related to increasing efficiencies and reducing operational risks in support of the firm's CDD program. - Ability to delegate while providing appropriate guidance to the team to provide superior support across the organization - Partner with the Second Line of Defense Global Financial Crimes Compliance teams to monitor client relationships on an ongoing basis and ensuring compliance with regulatory expectations. - Manage processes set up to complete Client Due Diligence for Wealth Management and US Banks clients including reviewing customer data and documentation to satisfy BSA/AML Compliance requirements. - Provide oversight and supervisory support for CDD Operations Staff and serve as a point of contact for questions, issues, and escalations. - Manage Internal and external examinations to test Operational support of the CDD Program. - Strong knowledge of control frameworks and the ability to design and evaluate effectiveness of controls embedded within business processes - Provide operational services in support of the growth of the WM and US Banks businesses. - Partner with the Business Units, including Private Bankers, Lending Advisors, and Branch Risk Officers, to ensure appropriate client on-boarding due diligence processes are enacted while providing a positive client experience. - Demonstrate a strong understanding of the compliance and regulatory frameworks that apply to financial institutions

Required Experience: - Have 10 years of relevant experience with BSA/AML Regulations within the financial services industry, or at a financial services regulator (e.g., FINRA, Securities and Exchange Commission, Office of the Comptroller of the Currency, Federal Reserve Bank, etc.) - Strong leadership qualities with the ability to effectively manage teams, lead by example and demonstrate a strong work ethic and integrity. - Have an undergraduate degree in Business, Finance, or other related fields. - Strong knowledge of Know Your Customer, Customer Identification Program and CDD requirements. - Strong interpersonal skills and ability to communicate effectively both verbally and in writing.

Ability to: - Take initiative, analyze, summarize, and communicate effectively. - Investigate, identify issues, impacts and trends to propose comprehensive solutions. - Multitask effectively and action matters promptly. - Work independently and in a team environment. - Handle highly confidential information with appropriate discretion. - Work in a high volume, fast paced environment; and - Work in a matrixed organization; leveraging resources across the organization to complete deliverables.

Additional Skills Desired: - Expertise in managing programs focused on ensuring quality within AML programs. - Experience with data and trend analysis related to the management of an AML program. - Certified as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license is a plus. - Strong understanding of requisite Microsoft Office applications and ability to learn new internal systems quickly - Legal background / experience an advantage - Native or professional fluency in Spanish, Portuguese, Russian or Chinese is an advantage. - Strong verbal and written communication skills

What you can expect from Morgan Stanley:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

“Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.”

Job: *Other

Title: Client Due Diligence, Associate, Client Services and Relationship Management

Location: Non-Japan Asia-India-Maharashtra-Mumbai (MSA)

Requisition ID: 3245914

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