Job Information
LUXOTTICA RETAIL NORTH AMERICA INC. LensCrafters - Team Lead in MURRAY, Utah
Requisition ID:878485
Store #:000230 LensCrafters
Position:Full-Time
Total Rewards:Benefits/Incentive Information
LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers.
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The Team Lead creates exceptional value in the lives of customers and patients by delivering exceptional customer service. Ensures customers and patients are always delighted. Assists in the achievement of store success by managing key optical and lab processes (if applicable) and systems to exceptional results.
MAJOR DUTIES AND RESPONSIBILITIES
While working in Retail
Ensure the LensCrafters team provides unsurpassed Customer Service
Proactive and solution driven, accurate execution and product knowledge
Assists customers with selections, provides recommendations, assists sales associates
Serves as a responsible alternate store key holder
While working in Lab, if applicable
Custom fits glasses and precisely place prescription in lenses
Works with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology
Ensures finished eyewear meets optical standards and customer requirements
Creates a safe working environment for all, demonstrates safe work practices
Responsible for basic operation, cleaning and ongoing maintenance of lab tools and systems
BASIC QUALIFICATIONS
HS diploma/GED
Strong optical and retail experience
Knowledge of current optical theory and merchandise
Strong communicator and listener
Strong inter-personal skills
Strong basic math skills
Sales skills
Problem solving ability
Familiarity with cash register, computers and calculators
Leadership and training experience
Edging and mounting experience
Basic optics knowledge and optical measurement experience
PREFERRED QUALIFICATIONS
State licensure (if applicable) and/or ABO Certification in non-licensed states
LensCrafters Final Eyewear Inspector Certification
LensCrafters Quality, Fitting and Adjusting Program
Optical machinery/instruments experience
Customer service experience
AccuFit Digital Measurement System certification
Knowledge of current store... For full info follow application link.
We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital stat us, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preferen e in accordance with Tribal Law.