Job Information
System One HR Specialist in N/A, United States
ALTA IT Services is staffing a contract opportunity for a HR Support Specialist to support a leading health insurance customer. The individual must have a friendly personality, with a positive attitude to help others. Responsible for responding to general associate inquiries about human resources programs, procedures, and policies. Serves as the initial point of contact for HR inquiries for the workforce. (Tier 1 support). Assist functional teams daily to ensure all customer requests are handled in a timely and confidential manner.
Pay: $29/HR
90% Remote
May need to go into Baltimore/ D.C. office
Responsibilities:
Responds to general intake inquiries from employees and manages the process necessary to bring to resolution in a timely manner.
Reviews and gathers feedback continuously on how to improve HR processes, sharing with HR Shared services team members.
Partners with Management and HRBP to ensure corrective action plan is implemented.
Responsible for conflict resolution, legal compliance, trend and root cause analysis and provide recommendations for reducing the number of overall employee relations issues.
Acts as a liaison with functional areas with HR; ensuring understanding of processes.
Reviews and gathers feedback continuously on how to improve HR processes, sharing with HR Shared services team members.
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System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.