Job Information
Adecco US, Inc. Customer Service Representative II in Naperville, Illinois
If, you’re looking for a Customer Service Representative Specialist job, then look no further! Adecco is looking for candidates who thrive in a fast-moving, office environment for Customer Service Representative Specialist jobs with our local client. These are temp-to-hire roles that will allow you to enhance your career while gaining valuable customer service experience. Apply now for immediate consideration for these Customer Service Representative Specialist in Naperville, IL!
Shift: Monday-Friday, 8:00am-4:30pm
P ay: $21.00/Hr.
What will you actually be doing as a Customer Service Representative Specialist?
As a Customer Service Representative Specialist, you will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Primary responsibilities include:
· Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
· Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
· Refer unresolved customer grievances to designated departments for further investigation.
· Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken.
Required skills for this Customer Service Representative Specialist job:
High School Diploma or Equivalent.
2-4 years customer service-related experience required.
Verbal and written communications skills required.
Attention to detail.
Customer service skills.
Interpersonal skills.
Ability to work independently and manage ones time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications such as Microsoft Word and PowerPoint.
Accounts Receivable
Invoicing Experience
Ability to multi-task
What’s in it for you?
Medical, dental, and vision plans
Paid Holidays
401(k) Plan
Skills Training
Weekly pay with direct deposit and pay card
Do you have what it takes to work for Adecco as a Customer Service Representative Specialist in Naperville, IL? If yes, click on “Quick Apply” to submit your application and resume!
Pay Details: $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance