Job Information
Bridgestone Americas Business Services Internal Account Manager in Nashville, Tennessee
Company Overview
Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.
We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.
Job Category
Quality
Position Summary
Bridgestone America's Business Services team is currently seeking a Internal Account Manager who will partner with internal stakeholders across all levels of leadership. In this role you will focus on understanding the needs and objectives of the business by fostering collaboration and driving mutually beneficial outcomes. This role focuses on building positive business relationships, ensuring client’s expectations are met, and growing services/support provided.
Responsibilities
Relationship Management: Build and maintain strong, trusting relationships with key business stakeholders across all levels of the organization. Conduct check-ins and business reviews with stakeholders to assess satisfaction levels, gather feedback, and identify opportunities for improvement or expansion.
Strategic Partnership Development: Facilitate intake sessions related to requests for support to clearly understand client needs and how it is connected to current or future Business Service Offerings. Develop partnership proposals and deliver contractual agreement for the service or solutions provided.
Account Growth and Retention: Identify areas of opportunity for Business Services expansion or offer new services or solutions within existing client group accounts. Collaborate with Center of Excellence (COE) and Delivery teams to have roadmaps in place aimed at maximizing value delivered to the organization.
Communication and Collaboration: Facilitate communication and collaboration between internal teams and external partners to ensure alignment of goals, priorities, and expectations. Coordinate joint initiatives, projects, and activities with partners, ensuring timely execution and delivery of results.
Minimum Qualifications
Bachelor’s degree and 6 years of related experience.
Prior experience in business relationship management, strategy partnerships, or account management.
Strong interpersonal skills with the ability to build rapport, negotiate effectively, and influence stakeholders at all levels.
Prior experience facilitating meetings and delivering presentations for key stakeholders.
Project management skills with the ability to manage multiple initiatives simultaneously and drive them to successful completion.
Nice to Have:
Proficiency in Spanish is a plus.
Experience in supporting corporate functions (Procurement, Finance, HR, etc.) is a plus.
Special Note: If you do not feel you hit every qualification on this list, we encourage you to apply anyway. Studies show under-represented groups tend to pre-disqualify themselves for roles that they could otherwise perform effectively because a few qualifications are missed. That is why we interview!
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.