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Rutgers The State University Ombudsperson in New Brunswick, New Jersey

Position Details

Position Information

Recruitment/Posting Title Ombudsperson
Job Category Staff & Executive - Administrative & Support
Department Provost & EVC for Academic Affairs
Overview
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary
Rutgers, The State University of New Jersey, is seeking an Ombudsperson for the Provost & EVC for Academic Affairs department. The Ombudsperson represents a neutral, independent, knowledgeable, confidential, and non-binding resource for students seeking to address and resolve their most grievous concerns in a timely and appropriate manner, outside of formal university processes.Among the key duties of this position are the following:
  • Services provided by the Office of the Ombudsperson include consultation, referrals, explanations of policies and procedures, review of applicable resolution methods, and other services.
  • Maintains strict confidentiality to the extent feasible and lawful and is committed to inclusion, fairness and equity.
Position Status Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA Exempt
Grade 08
Position Salary
Annual Minimum Salary 101444.000
Annual Mid Range Salary 128401.000
Annual Maximum Salary 155358.000
Standard Hours 37.50
Union Description Admin Assembly (MPSC)
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications

Minimum Education and Experience
  • A minimum of a master's degree in higher education administration, student affairs, counseling, a competitive academic discipline or a closely related field.
  • At least five years relevant professional experience in a role of increasing responsibility that includes advising, counseling, and resolving postsecondary student academic/ administrative issues.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Outstanding written and oral communications skills.
  • Excellent interpersonal skills, particularly the ability to listen and excellent problem-solving skills.
  • The ability to gather and analyze information.
  • Participation as a member of the International Ombudsman Association, attending regular conferences and meetings.
Preferred Qualifications
  • A J.D. or Ph.D. in a related discipline, and a detailed understanding and thorough working knowledge of Rutgers-New Brunswick's organizational structure and functioning, academic and student life offerings, regulations, policies, and procedures, and/or experience as an ombudsperson within a higher education institution.
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
Posting Details

Posting Number 24ST1220
Posting Open Date 05/20/2024
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Rutgers University - New Brunswick
City New Brunswick
State NJ
Location Details
Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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