Job Information
House of Blues Fine Dining Food- Server Assistant in New Orleans, Louisiana
Job Summary:
Who are we?
Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 455 million tickets sold, over 145,000 events ticketed and more than 12,000 clients in 21 countries. Live Nation Concerts has become the single largest provider of live entertainment in the world producing nearly 23,000 shows annually for over 2,700 artists in 33 countries. Artist Nation Management is one of the world's leading artist management companies, representing approximately 280 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 750 brands enabling advertisers to tap into the 59 million fans Live Nation Entertainment delivers annually through its live event and digital platforms. For additional information, visit www.livenationentertainment.com. HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues venues provide several genres of live music from Rock, Hip Hop, Country, Rock en Espanol, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
Ensure orders are complete to HOB specification, and all special requests have been honored.Deliver orders personally or via servers to the guests. Be the Conduit of all information between Front of House and Back of House
Responsibilities:
Perform Opening/Running/Closing/Weekly duties
Clean and stock line to par throughout shift
Keep line neat and clean throughout the shift
Keep floor neat, clean and free of food, trash and other obstacles throughout shift
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Maintain House of Blues safety and sanitation standards
Plate Preparation
Ensure all orders are to HOB specification
Garnish all plates per menu descriptions
Coordinate plates with tickets
Coordinate hot and cold orders
Ensure that special order instructions have been followed
Ensure that food is delivered to tables in timely manner
Wrap “to go” items
Assist in delivering food to tables, as needed
Serve as a link between front and back of house, communicating necessary information in a direct and concise manner
Explain modifiers to kitchen staff
Maintain specials and “out of stock” information
Communicate information to Manager on Duty regarding ticket times
Communicate any guest requests and comments to proper server
Assist other employees as needed
Assist servers in food delivery
Assist bussers when time allows
Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Qualifications:
Required:
(State or County Licensee or Certification Requirement)/Responsible Alcohol Awareness Training Certification or Equivalent
High volume kitchen operations
Food Service as either an Expeditor or Server in a high volume environment
Exceptional communication skills
Sense of Urgency
Time Management
Kitchen sanitation standards
Critical thinking and decision making
Preferred:
Point of Sales experiencePhysical Demands/Working Environment
:Work environment is fast-paced
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques
About Us
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.