Job Information
Callen-Lorde Community Health Center PATIENT NAVIGATOR in New York, New York
PATIENT NAVIGATOR
Job Details
Job Location
Callen-Lorde Community Health Center - Manhattan - New York, NY
Position Type
Full Time
Education Level
High School
Salary Range
$28.00 - $28.00 Hourly
Job Shift
Day
Job Category
Health Care
Description
Do you have a passion for supporting the health and well-being of others? Are you committed to social justice and ensuring access to quality healthcare for all? If so, Callen-Lorde wants to hear from you! We are seeking a Patient Navigator to join our dedicated team and play a vital role in supporting the needs of our patients living with HIV.
As a Patient Navigator, your responsibilities will include:
Act as a patient advocate, ensuring patients' biopsychosocial needs are identified, addressed, and connected to appropriate services.
Provide field-based case management and adherence support services to HIV-positive patients.
Work collaboratively with care coordinators, medical providers, and behavioral health professionals to facilitate patient retention and adherence to primary medical care.
Assist patients in navigating the healthcare system, overcoming barriers to care, and connecting them with essential resources.
Advocate for patients' rights and ensure they receive culturally competent care.
Document patient interactions and progress notes to ensure continuity of care.
Contribute to a team-oriented environment, fostering a supportive and inclusive space for patients.
Benefits
Callen-Lorde is a great place to work we’re passionate, mission-driven people who care about health justice for LGBTQ communities. In addition to being part of a fantastic team, all full-time employees are offered a comprehensive benefits package including an exceptional no cost medical plan option for you, your domestic partner and/or your family, tuition assistance, dental insurance, vision insurance, no cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Learn more about our employee benefits https://callen-lorde.org/benefits/
Qualifications
College degree (BA/BS) in health/social services or related field required.
Experience in social services, case management and/or entitlements work.
Familiarity with LGBTQIA, HIV and health-related issues and community resources.
Strong computer competency, including knowledge of Electronic Medical Records, Microsoft Office Programs, and internet research savvy.
Strong customer service orientation with an understanding of patient-led treatment.
Experience working with individuals with a spectrum of chronic illness conditions preferred.
Bilingual (Spanish/English) preferred.
Desired Characteristics, Skills
Ability to work effectively with diverse populations, including lesbian, gay, bisexual, and transgender communities and communities of color.
Ability to handle multiple, simultaneous tasks.
Ability to work independently yet be team focused.
Ability to remain calm, focused, and helpful under stress.
Motivation to provide excellent patient care.
Excellent time management skills and attention to detail.
Commitment to the mission of Callen-Lorde Community Health Center.