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City of Norfolk, Virginia Eviction Mitigation Coordinator (Program Administrator) in Norfolk, Virginia

Eviction Mitigation Coordinator (Program Administrator)

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Eviction Mitigation Coordinator (Program Administrator)

Salary

$54,601.00 - $62,791.00 Annually

Location

500 East Main Street Suite 900, VA

Job Type

Permanent Full-time

Remote Employment

Flexible/Hybrid

Job Number

12200

Department

Neighborhood Services

Opening Date

06/17/2024

Closing Date

7/7/2024 11:59 PM Eastern

  • Description

  • Benefits

  • Questions

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk's Department of Neighborhood Services is ready to hire an Eviction Mitigation Coordinator to lead the city’s eviction prevention efforts. The Eviction Mitigation Coordinator will be responsible for all aspects of the Norfolk Eviction Prevention Center to include management of funds to assist renters facing eviction, developing proactive efforts to engage renters and landlords through education and outreach as an eviction reduction strategy, and interfacing with and leading the efforts of the Eviction Mitigation Team.

We’re interested in candidates with strong written and verbal communication skills, the ability to manage grant funds, and someone who can work independently and as part of a team.

The ideal candidate will be able to manage a performance tracking system that captures data related to program participation, funds expended, and long-term outcomes for participants.

The Department of Neighborhood Services was established to invest in residents, resources, and solutions to develop a greater quality of life for all neighborhoods in the City of Norfolk. The Department of Neighborhood Services supports the interest of neighborhoods and community-based organizations by:

  • Fostering and promoting individual and community neighborhood involvement.

  • Positioning neighborhoods for investment and growth.

  • Supporting creative, constructive, and positive solutions to community concerns.

  • Developing organizational and leadership capacity within resident organizations.

Essential Functions

  • Develop and enhance programs and initiatives that will advance the city’s eviction mitigation efforts.

  • Participate on various eviction-related workgroups and eviction prevention team meetings.

  • Present to City Council, taskforces, civic leagues, and other groups on the city’s efforts to reduce the city’s eviction rate by describing programs and resources and highlighting accomplishments.

  • Coordinate and track activities of the city’s Eviction Mitigation Team.

  • Review and update the Eviction Action Plan annually.

  • Identify best practices, implement innovative strategies, and pursue grant funding opportunities in support of eviction prevention, diversion, and education.

  • Maintain the city’s eviction prevention webpage and virtual eviction resource guide.

  • Oversee and monitor the complete life cycle of federal, state, local, and private foundation grants, including but not limited to managing grant reporting deadlines, monitoring the budget, and spending status of assigned grants, and ensuring requirements for monitoring and financial reporting are met for all federally funded grant programs as required by 2 CFR Part 200.

  • Update the eviction prevention program(s) dashboard for distribution to eviction prevention team members and department leadership.

  • Review and update the Eviction Prevention Program Manual annually.

  • All other duties as assigned.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Required:

  • Three (3) years of experience in program management and evaluation.

Preferred:

  • The preferred candidate will have experience with grant management and rental housing services.

  • Academic courses or areas of concentration preferred to perform the required job duties: Business Management, Business Administration, and/or Sociology.

Additional Information & Requirements

  • Valid Driver's License required.

Work Hours: Monday through Friday from 8:30 a.m. to 5:00 p.m. This position may require some weekends for eviction prevention clinics.

Signing Bonus: This position is eligible for a $5,000 signing bonus.

  • Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

  • Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

  • Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

  • Retirement

    If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

    If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  • The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

    NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

  • I understand and will answer the following supplemental questions completely and thoroughly.

    02

    If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

    03

    Please select the highest level of education you have completed.

  • High School Diploma/GED

  • Some College (6 months or more)

  • Associate's Degree

  • Bachelor's Degree

  • Master's Degree or higher

    04

    How many years of experience do you have in program management and evaluation?

  • Less than 3 years

  • 3-4 years

  • 4-5 years

  • 6 or more years

    05

    Provide details of your experience in managing a program that has a financial component, to include tracking deliverables and preparing monthly financial reports.

    06

    Describe your experience coordinating/directing the work of special committees or taskforce groups.

    07

    What is your skill level in using Microsoft Excel: basic, intermediate, or advanced?

  • Basic

  • Intermediate

  • Advanced

    08

    What is your experience with creating reports and conducting presentations? Please provide specific examples

    09

    The expected hiring salary range for this position is $54,601- $62,791. Are you willing to accept a salary within this range?

  • Yes

  • No

    10

    Do you have a valid driver's license?

  • Yes

  • No

    11

    Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

  • Yes

  • No

    12

    Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

    13

    Are you a current or previous City of Norfolk employee?

  • Yes - I am a current City of Norfolk Employee

  • Yes - I am a previous City of Norfolk Employee

  • No - I am not a previous or current City of Norfolk employee

    14

    Please indicate your veteran status. (A copy of your long form DD-214 may be required)

  • I am not a Veteran

  • I am a Veteran

  • I am a Disabled Veteran

    Required Question

Agency

City of Norfolk

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