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City of Norfolk, Virginia Management Analyst II in Norfolk, Virginia

Management Analyst II

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Management Analyst II

Salary

$54,601.00 - $71,816.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

012246

Department

Utilities

Division

Director's Office

Opening Date

07/02/2024

Closing Date

7/12/2024 11:59 PM Eastern

  • Description

  • Benefits

  • Questions

Description

The City of Norfolk's Department of Utilities is seeking qualified applicants for an Management Analyst II for the Director's Office. This person will perform high level secretarial, administrative, and financial support duties, and provides records support.

Essential Functions

  • Maintains the Director’s appointment calendar and schedules; coordinates meetings by sending out notices and other materials.

  • Prepares, transcribes, and distributes minutes and follows up on agenda items.

  • NEOGOV maintenance.

  • Complete reference checks, schedule interviews for candidates, request DMV records.

  • Follow up with New Hires with their onboarding process by phone and via email.

  • Office Notary.

  • Assists with information requests and manages planning and reporting processes.

  • Screens and refers callers to appropriate personnel; answers various inquiries personally; provides information on City services and functions.

  • Composes routine correspondence, memoranda, and reports; may require taking some dictation; may produce professional documents with graphics, charts, and tables.

  • Enters information in database programs, enters on-screen updates and prepares final copy of reports and correspondence.

  • Performs logistical tasks such as making travel arrangements, ensuring proper meeting room set-ups, and arranging for catering services.

  • Serves as the Department’s Security Liaison for systems access, to include computer, telephone, parking, and building access.

  • Submits electronic work requests for Facility Maintenance.

  • Responsible for filing and records management; distributes mail for the Director’s Office.

  • Updates City Code Book, Emergency Operations Manual, Administrative and Policy Regulations Manual, Employee’ Policies and Procedures Manual, and other administrative and policy manuals for the Director’s Office.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Three years experience in data analysis or related field, or an equivalent combination of education and experience.

  • Requires ability to handle confidential information with discretion.

  • Requires excellent oral, written and interpersonal communication skills; must have good dictation and grammar skills; Work requires the ability to understand verbal and written instructions.

  • Must be detail-oriented and able to understand the broader context in which the work is to be completed.

  • Must be flexible and able to effectively change priorities and direction.

  • Must be comfortable with new and emerging communication technology, such as hand-held communication devices and state of the art audio-visual equipment.

  • Must be able to lift paper to load the copier and printer and perform all other physical aspects of this position.

  • Work requires the ability to read reports, general correspondence and work related documents.

  • Work requires the ability to write correspondence and develop reports, being able to take notes and minutes during meetings.

  • Must be confident, personable, and a team player.

  • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Access, Publisher, and Outlook as well as various other software programs required.

Additional Information & Requirements

Work Hours: Monday through Friday from 8:00 a.m. to 5:00 p.m.

Work Location: 500 East Main Street, Norfolk, Virginia

This position is eligible for a one-time $5,000 signing bonus.

This position is designated as an Essential position which means you may be required to work extended, rotating, after hours, nights, weekends, and/or holidays in response to emergencies or severe weather events.

  • Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

  • Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

  • Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

  • Retirement

    If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

    If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  • The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

    NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

  • I understand and will answer the following supplemental questions completely and thoroughly.

    02

    If you were referred for this position by a current City of Norfolk employee, please provide the employee's name, department, and job title. If not, please indicate by typing "N/A."

    03

    Please select the response that best describes your highest level of education.

  • High School Diploma or GED

  • Some college, training or certifications

  • Associate's Degree

  • Bachelor's Degree

  • Master's Degree or higher

    04

    How many years of data analysis experience do you have?

  • I have less than 2 years

  • I have 2 to 4 years of experience

  • I have 4 to 6 years of experience

  • I have more than 6 years of experience

    05

    Briefly describe your work experience as it relates to the question above:

    06

    Please select from the following you possess experience in:

  • Maintaining appointments, calendar, and schedules

  • Composing correspondence, memorandum, and reports

  • Performing logistical task for executive level

  • Transcribing minutes and follow up agendas

    07

    Do you have municipality experience?

  • Yes

  • No

    08

    Rate your level of proficiency with MS Office including Excel, Word, Outlook, PowerPoint.

  • Novice

  • Intermediate

  • Expert

  • None

    09

    I understand that this is an Essential position which means I may be required to work nights, weekends, rotating shifts, holidays in response to severe weather events and emergencies

  • Yes

  • No

    10

    Are you a current or previous City of Norfolk employee?

  • Yes - I am a current City of Norfolk Employee

  • Yes - I am a previous City of Norfolk Employee

  • No - I am not a previous or current City of Norfolk employee

    11

    Please indicate your veteran status. (A copy of your long form DD-214 may be required)

  • I am not a Veteran

  • I am a Veteran

  • I am a Disabled Veteran

    Required Question

Agency

City of Norfolk

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