![National Spinal Cord Injury Association Mobile Logo](https://dn9tckvz2rpxv.cloudfront.net/spinalcord.jobs/img/logo.png)
Job Information
Randstad US customer service representative - cantonese in orlando, Florida
customer service representative - cantonese.
orlando , florida
posted june 7, 2024
job details
summary
$19.99 - $20 per hour
temporary
no requirements
category business and financial operations occupations
referenceAB_4550058
job details
Are you looking to expand your customer service experience? Randstad is supporting a leading wealth management firm who is looking to hire for their Global Services team. This team is building their team of dedicated associates fluent in Mandarin or Cantonese. If you or anyone in your network could benefit from this opportunity, please consider ing today!
salary: $19.99 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
Updating existing accounts, customer correspondence, transfer of accounts, wired funds, foreign currency conversion, received/issued checks and stock certificates
Mostly verifying client information, assisting with web access
Complex issues or stock trading and product inquiries will be transferred or escalated to a registered broker
Language test required during training - must be fluent in the 2nd language
Example of questions asked:
Can you show me how to deposit money into my account?
How can I change my address or phone number to my account?
How can I transfer funds from another firm into my account?
Where can I find forms?
Can you help me reset my password?
Skills
Follow-up
Active Listening
Interpersonal Sensitivity
Customer support
Call Center Support
Mandarin
Cantonese
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
ES
eena singh
+1 555 555 5555 (tel:+1 555 555 5555)
eena.singh@randstadusa.com