Job Information
AdventHealth Patient Liaison Schedule Clerk in Ottawa, Kansas
Patient Liaison/ Scheduling Clerk AdventHealth Ottawa
All the benefits and perks you need for you and your family:
Vision, Medical & Dental Benefits from Day One
Student Loan Repayment Program
Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift: Monday-Friday 8:30am - 5:00pm
Location: 1301 South Main Street, Ottawa, 66067
The community you’ll be caring for:
At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.
The role you’ll contribute:
Responsible for scheduling patient appointments for all physician services and all clinics of the facility. Arranges for patient access by timely notification and filling of appointments. Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a patient liaison with physician practices regarding pre-visit services. This position is the liaison for communication between the patient and physician offices. Performs customer service functions in the medical office setting, by ensuring accuracy of patient information and insurance coverage. Understands payment methods, communicates fee requirements. Ensures highest level of customer service is provided to the patients and their families. Performs business office responsibilities. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient and enters information required, into computer database. Ensures that any chart/reports are organized and available for patient appointments.
The value you’ll bring to the team:
Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of the scheduling functions.
Provides patients with information about the specific department, directions to the department, parking. Orders applicable services, i.e., wheel chairs, interpreters, prior to patient arrival.
Consults other departments as appropriate to provide for an interdisciplinary approach to the patient’s needs.
Responsible for knowing hospital policies and being familiar with hospital services that are available.
Refers patient to the Business Office when financial arrangements need to be made.
Qualifications
The expertise and experiences you’ll need to succeed:
High school or GED
MUST have previous work experience with the public sector
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Patient Financial Services
Organization: AdventHealth Ottawa
Schedule: Full-time
Shift: 1 - Day
Req ID: 24023069
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.