United Spinal Association Jobs

Now Hiring aCustomer Service Repfor a Water Company located in**Pace, FL.

Position Summary** The Customer Service Representative provides exceptional customer service while performing extensive interaction with customers both in person and over the phone. Process orders prepare correspondences and fulfill customer needs to ensure customer satisfaction. Responsible for additional administrative and office support activities as needed.

Essential Duties and Responsibilities The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Provide exceptional customer service in person and via phone Receives utility payments or deposits, verifies amounts and records receipts Process transfers and disconnect/reconnect using computer software Account management/maintenance using computer software Balance cash drawer Prepare service orders Follow office procedures Use Microsoft and financial software Follow both written and verbal instructions Performs basic mathematical functions Clearly communicate information both verbally and in writing Operate basic office equipment (e.g. computers, printers, copy machines, telephone systems, and facsimile machines) Establish and maintain a professional effective working relationship with associates and to interact with all levels of employees and the public Ascertain priorities and meet deadlines/objectives Exercise sound judgement and discretion in decision-making and all phases of responsibilities Performs related duties as directed

Minimum Qualifications High school diploma or GED Licenses, Certifications or Registrations Valid Drivers License (must be approved as insurable driver by insurance carrier) Knowledge,

Skills and Abilities Demonstrates the company Mission Statement in all job functions and day to day activities by providing dependable and quality customer service Possesses a high level of integrity and strive to always do the right thing Provides high quality services and strive for excellence in all we do Demonstrates dependability by delivering on commitments consistently and timely Possesses a positive attitude by being teamwork driven and a positive influence on others Provides the highest level of customer service Demonstrates stewardship by being responsible for the companys assets and properties Demonstrates good attendance and appropriate general hygiene and dress Exemplifies safety mindfulness during all Company related activities by always utilizing and/or wearing any and all required safety equipment; is always looking for ways to improve organizational safety, and ways to avoid accidents and/or injuries. Demonstrates good communication and interpersonal skill to customers, clients, and co-workers. Demonstrates the ability to manage conflict in a constructive manner. Demonstrates the ability to maintain strict confidentiality of Company business affairs and operations.

Physical Demands While performing the duties of this job, the employee is regularly required to use hands and fingers to operate basic office equipment Use of close vision for computer work, distance vision, and the ability to adjust focus Physically light work will typically involve some combination of standing, walking, lifting, pulling, stooping, crouching, bending/kneeling, reaching, pushing, and repetitive motions Light to moderate lifting is required (up to 30 pounds)

Position offered by no fee agency.

Employer is an affirmative action/equal opportunity employer. All Qualifiedapplicants will receive consideration for employment without regard for race,religion, color, national origin, sex, age, status as a protected veteran,among other things, or status as a qualified individual with a dis bility.