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Reference #: 2021850 The Computing Services central IT department provides services that have a strategic impact on university goals. We make service decisions based on interaction and valuable input from colleagues engaged in the education, research, and administration efforts of the university. We are a learning organization and approach successes and mistakes as a learning experience to continually cultivate a culture of intelligent risk taking. We want to hire versatile team members who are inspired and passionate about their work. Join us and be part of a team committed to excellence, innovation, diversity, team and individual growth.

CMU's Computing Services department is searching for a SPLUNK Program Lead. This is an excellent opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by directing and leading a comprehensive technical infrastructure program that ensures a reliable, secure, and scalable production environment for Splunk Enterprise and Splunk Enterprise Security. In this role, the Program Lead coordinates with teams across multiple groups within the central Information Technology organization, including Information Security, creating and maintaining effective relationships both within the organization and with direct campus customers. The Program Lead is tasked with developing key principles and architecture to support the program, ensuring that these artifacts are up to date, technically relevant, and properly integrated with existing and new processes. Additionally, the Program Lead ensures the proper operation of day-to-day services, including the processes of onboarding, maintenance and retirement of datasets, and identifies and implements actions to keep the program modern and relevant. The Program Lead also provides necessary technical and project management assistance to ensure the tasks are executed successfully and on-time. To be successful in this role, the Program Lead must have strong leadership and coordination skills, excellent communication and relationship-building abilities. Proficiency in ensuring secure, reliable, and scalable Splunk Enterprise production environments is essential, along with strong technical and project management skills. Familiarity with modern technologies (such as cloud integrations and containerized environments), strong problem-solving and analytical abilities, and the capacity to drive and manage change within an organization are highly preferred.

Your core responsibilities will include:

Collaborates with Computing Services and other campus leaders to improve services/systems. Collaborates with senior director and/or divisional leader and other external parties to support the SII program.

Directs IT staff supporting enterprise-wide technology, processes or service delivery.

Establishes departmental strategies, policies, and procedures. Senior contributor to IT direction and decisions.

Establishes departmental strategies, policies, and procedures. Senior contributor to IT direction and decisions.

Leadership of and participation in division-wide initiatives in collaboration with colleagues in other departments.

Leads significant operational activities and/or major technology projects.

Professional development and training.

Project management of strategic and complex operational projects including, but not limited to, the database component of enterprise application upgrades and database upgrades.

Other duties as assigned.

Flexibility, excellence, and passion are vital qualities within Computing Services. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through th ir work.

Qualifications:

Bachelor's Degree

Master's Degree

5-8 years with information technology project management experience

5-8 years with IT security experience

3-5 years with network administration experience

5-8 years with operating system administration experience

5-8 years with systems/software engineering experience

5-8 years with systems programming experience

Requirements:

Successful background check

Joining the CMU team opens the door to an array of exceptional benefits, available to all full-time Carnegie Mellon University employees. Experience the full spectrum of advantages, from comprehensive medical, prescription, dental, and vision insurance to enticing retirement savings programs. Unlock your potential with tuition benefits, and take well-deserved breaks with generous paid time off and holidays. Rest easy knowing you're covered by life and accidental death and disability insurance. For a comprehensive overview of the benefits awaiting you, explore: https://www.cmu.edu/jobs/benefits-at-a-glance.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role & responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique key skills and the diverse perspectives you bring. Our commitment to fostering an inclusive work environment means we also account for geographic differentials. Your journey with us is about more than just a job; it is about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in this exciting opportunity?! Apply today!

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insuranceto an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may beawaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

LocationPittsburgh, PA Job FunctionSoftware/Applications Development/Engineering Position TypeStaff - Regular Full Time/Part timeFull time Pay BasisSalary More Information:

Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.

Click here to view a listing of employee benefits

Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.

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