Job Information
Hyatt Food and Beverage Manager in PLACENCIA, Belize
Description:
The Food & Beverage Manager at The Placencia Resort is responsible for overseeing all aspects of the resort's food and beverage operations. This includes managing restaurants, bar, and events & catering services to ensure guest satisfaction by delivering the highest quality of service whilst maintaining & improving F&B profitability. The role involves strategic planning, staff management, budgeting, and ensuring compliance with health and safety regulations.
Key Responsibilities:
Operational Management:
Oversee daily operations of all food and beverage outlets, Front of House
Ensure efficient, high-quality service that meets Hyatt’s standards on a local level.
Develop and implement operational policies and procedures.
Financial Management:
Prepare and manage budgets, monitor financial performance, and control costs.
Conduct financial analysis and reporting and implement strategies to increase revenue and profitability.
Negotiate with suppliers and manage inventory & stock take.
Staff Management:
Recruit, train, supervise, and appraise staff as per Hyatt’s policies and local requirements
Schedule staff shifts and manage labour costs.
Foster a positive working environment and ensure staff are motivated and aligned with the resort’s and the company’s goals.
Guest Experience:
Maintain high standards of customer service and ensure guest satisfaction.
Handle guest complaints and feedback professionally.
Menu Development:
Collaborate with the Chef to create and update menus.
Beverage knowledge is essential to create beverage menus packages and to implement new trends in the beverage operation.
Ensure menu items are profitable and meet quality standards.
Keep abreast of industry trends and incorporate new ideas.
Compliance and Safety:
Ensure compliance with health, safety, and hygiene standards.
Conduct regular inspections and audits.
Implement and monitor food safety programs.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
We care for people so they can be their best.
This is not your typical career opportunity. This is the Hyatt Touch.
Qualifications:
Minimum of 3 years of experience in food and beverage management, preferably in a resort or luxury hotel setting, remote location experience is a plus.
Strong financial acumen and experience in budgeting and financial F&B Management.
Excellent leadership, communication, and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in restaurant management software and MS Office Suite.
Knowledge of local and international cuisines and beverage trends.
Certification in food safety and hygiene is a plus.
Join our team at The Placencia Resort and play a pivotal role in delivering an exceptional dining experience to our guests. Apply now to become our Food & Beverage Manager and lead our dedicated team to the new era that is just starting.
Primary Location: Belize-Placencia
Organization: Placencia Resort
Job Level: Full-time
Job: Food and Beverage
Req ID: PLA000694
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.