United Spinal Association Jobs

Merchants Bank, Red Wing, has an opening for a full-time Lead Teller. Job duties include supervising and coaching Teller staff, completing a variety of banking transactions, and relationship building with customers by providing excellent customer service. 3+ years of Teller or cash handling and customer service experience required. Leadership or supervisory experience preferred. Must be organized, able to work under pressure, have good judgment, and able to work independently. The hours for this position will vary between 7:15am 5:45pm Monday through Friday and a Saturday morning rotation from 9am-noon. Please Apply online at www.merchantsbank.com/careers or in person at Merchants Bank, Red Wing (2835 S Service Dr). Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Job Summary: Merchants Bank is committed to providing each employee with a responsible position, training and supervision. This commitment is maintained with the expectation that each employee perform their duties and responsibilities in an excellent manner. This position serves as an onsite team leader for all Teller functions, to ensure quality customer service, relationship building efforts, and processes are meeting standards on a daily basis. Knowledge of teller duties, procedures, and bank products is critical. Close interaction with the other Lead Tellers is critical to coordinate efforts and ensure a smooth operation. Serves as a role model and monitors Tellers relationship building behaviors. Assists in monitoring relationship building activities. This position will be a working teller also. Position requires a general knowledge of Bank operations and various departmental policies. Must exercise independent judgment in a variety of situations. Position also requires organizational ability, initiative, and the ability to lead others. Responsible for helping to ensure relationship building goals are met. Monitors customer service standards to ensure excellent service is being provided. Monitors teller offages and sends to the appropriate personnel.