Job Information
UnitedHealth Group Client Services Analyst - Richardson, TX in Richardson, Texas
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. SM
If you are located in Richardson, TX, you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.
This position is full-time (40 hours/week) Monday to Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 08:00am – 05:00pm CST in-office 2-3 times per week.
Our office is located at 1311 West President George Bush Highway, Richardson, TX 75080. Employees will be required to work some days on-site and some days from home.
Primary Responsibilities:
Run reports for Strategic Account Managers for existing clients
Identify claims trends of clients on month to month basis and work with Account Managers to communicate with employer groups
Primary Contact to understand and create annual reviews with customers
Represent client internally and coordinate with other functions to work with ad hoc reports as needed
Work with Account Mgt Team to deliver the data run to clients and brokers
Train broker on how to run reports
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED (or higher)
2+ years of experience with Microsoft Office including Access (import data), Excel (filter, data entry), Word (working within templates), Outlook (calendar management and emails) and PowerPoint (building presentations)
1+ years of analytical experience
Ability to work a hybrid schedule 2-3 days per week in office at 1311 West President George Bush Highway, Richardson, TX 75080
Telecommuting Requirements:
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Preferred Qualifications:
- Experience with data mining/pulling (analyzing large databases in order to generate new information)
Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military
Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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