Job Information
Rochester Institute of Technology Enrollment Systems Application Administrator in Rochester, New York
9541BR
Position Title:
Enrollment Systems Application Administrator
Organization:
Enrollment Systems and Analytics
Job Responsibilities:
Performs software enhancements, maintenance, system testing, and configurations necessary to ensure secure and reliable business workflow in system environment, throughout the admission/financial aid cycle from prospect to enrollment (current student population included). With knowledge of university priorities and strategic objectives, formulate strategies to enhance systems to support the end users and enable departments to perform more efficiently.
In collaboration with 3 campus admissions units and/or financial aid, work to streamline and improve processes that impact prospective students and current students and well as internal staff. Perform impact analysis and priority assessments of proposed changes to determine the effect locally within the impacted unit and downstream. Implement and document new system solutions and initiatives. Determine need for local modifications to software when software as delivered will not support institutional needs. Monitor, troubleshoot and resolve complex admission/aid systems and the campus Student Information System (SIS) issues.
System testing, scriptwriting and regression testing; develop software components and solutions that adhere to development standards and are accurate, efficient and maintainable. Creating, troubleshooting and maintaining support documentation for department users. Working closely with functional units to develop training and administer training for admissions/financial aid staff on new processes.
Works and consults with other campus partners such as, ITS, Development/Alumni, Student Financial Services, Registrars, Housing and Student Life on the requirements and implementation of admissions/financial aid data interfaces to ensure accurate and secure import/export of confidential data, standardization and efficient flow of information. Ensure that all data is shared appropriately to support critical enrollment and retention goals, as well as compliance with Institute, federal and state regulations.
Serve as security administrator for all software and systems access for all staff members and many campus constituents. In aid systems interpret and apply federal FERPA regulations to determine needs for access. Manage and audit SIS student records security roles and consult admissions/financial aid units in the implementation of their system and SIS security roles. Coordinate the implementation of security roles within enrollment software and with ITS.
FLSA Category:
Exempt
Requisition Number:
9541BR
College/Division:
Enrollment Management
Required Application Documents:
Cover Letter, Curriculum Vitae or Resume, List of References
Employment Category:
Fulltime
Additional Details:
The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
How To Apply:
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff . Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
Wage Band (https://www.rit.edu/fa/humanresources/content/staff-wage-grade-bands) :
121A
Required Qualifications:
Education/Experience:
Bachelor Degree in Computer Science, Information Systems OR an equivalent combination of education and experience
2-4+ years of relevant experience or the equivalent
Demonstrate general knowledge of higher education enrollment management
Skills:
Systems experience with implementation/management enrollment management systems like Slate, ProSAM, PeopleSoft SIS, programming and data structure, information technology security.
Ability to track multiple projects, set priorities, and must have the ability to exercise good judgment while working collegially in a high pressure, deadline-driven environment.
Knowledge of system integration and user acceptance testing
Experience in conducting analysis and providing recommendations to advance business requirements
Knowledge of techniques for integration with complex systems (current system is Technolutions’ Slate and PeopleSoft’s Campus Solutions and ProSam); Working knowledge of computer operating systems. Ability to quickly learn and use new technology
Knowledge of SQL, query development, application engine, component interfaces
Familiarity with configuration maintenance
Knowledge of technical development practices and standards and software customization, extensions, modifications, localizations and interfaces experience
Ability to gather and understand user requirements and translate into design
Ability to effectively communicate with end users and team members
Problem-solving skills and resourcefulness.
Great organizational and interpersonal skills with meticulous attention to detail
Ability to clearly and effectively convey complex information to individuals or groups of people of varying experience levels. Strong communications skills, both spoken and written;
Willingness to work in and support a collaborative team environment
Proven soft skills, impeccable work ethic, and an understanding of both technology and higher education
Must work independently with minimal supervision and exercise professional judgment in carrying out all assigned responsibilities.
Must possess strong customer service orientation
Preferred Qualifications:
Experience with Slate software is preferred for this role since the primary focus will involve working with that software.
Department/College Description:
The Division of Enrollment Management is a dynamic organization striving to provide superior service to internal and external publics in order to maximize RIT’s potential for attracting new and serving existing student populations. The Division of Enrollment Management implements its goals and objectives in direct support of RIT’s mission, goals, and objectives.
What do we believe at RIT?:
Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring.
As a member of the RIT community, you'll receive a comprehensive employee benefits package (https://www.rit.edu/fa/humanresources/sites/rit.edu.fa.humanresources/files/docs/Benefits_at_a_Glance.pdf) that offers multiple options and access to additional employment advantages. You can tailor your benefit elections to meet your needs (affordable medical/dental/vision benefits; paid vacation/sick time/retirement saving plan with exceptional employer match; and tuition assistance for you and your family, to name a few).
Work Location:
Remote — 100%
Job Summary:
The Enrollment Systems Applications Administrator within the Enrollment Systems and Analytics department of Enrollment Management is primarily responsible for managing various information technologies and building out new/modified operations for enrollment management departments and interdepartmental integrations by supporting engineering and administering end-user software and systems. The Enrollment Systems Applications Administrator will work with key business leaders and other technical staff, to configure, maintain, and support our enterprise-wide integrations.
This position will lead and/or collaborate on the management, administration, and deployment of the campus admissions system (current system Slate) and/or financial aid system (current system ProSam). This software is utilized by three campus admissions units; Office of Undergraduate Admissions, Office of Graduate & Part-time Enrollment Services and NTID Admissions and/or the Office of Financial Aid & Scholarships.
This position manages, maintains and supports technology development for admissions/financial aid as a means for supporting RITs brand, assisting with retention, student recruitment and selection efforts designed to satisfy Institute-established enrollment goals, the administration, and distribution of millions of dollars in institutional student financial aid. As well as focuses on managing databases and secure system integration between the enrollment systems, the campus Student Information System (SIS, PeopleSoft) and the university document imaging solution (OnBase). Provides enhancement support and upgrades of student administration related to student enrollment.
Hourly/Salary Minimum:
68800
Hourly/Salary Maximum:
115200