United Spinal Association Jobs

ob Title:?Member Services Specialist - Warfighters

Type:Full Time, exempt?

Location:? Move United Headquarters, Rockville, MD (Hybrid or remote considered)?

Salary:?$40,000 - $45,000 plus benefits, commensurate with experience plus a strong benefits package that includes medical, dental, a 403(b) (employer match) plan, group life and long-term disability coverage, paid vacation, and sick days.?

Preferred:?Move United prefers a Veteran with a disability to fill this position?

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About the Organization?

Move United, an affiliate of the U.S. Olympic and Paralympic Committee and a national leader in sports and recreation for individuals with disabilities is seeking someone with direct, and preferably lived experience as a disabled Veteran to fill the position of Member Services Specialist - Warfighters to support its Warfighter Ambassador Program.? Move United is an expanding, thriving charity dedicated to the life-changing power of sports for youth and adults with disabilities and focused on inclusion. The candidate will join a fast-paced team at a dynamic nonprofit with the opportunity to make an extraordinary difference in achieving the organizations Vision 2028.?

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Move United uses the power of sport to push what is possible for people with disabilities, confronting ignorance, fueling conversation, and inciting action that leads us to a world where everyone is included. We believe that sports make us moremore determined, more powerful, more ourselves. We also see the power sports have to change the world, pushing people further and bringing people closer.

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To this end, Move United holds the vision that every person, regardless of ability, has an equal opportunity to participate in sports and recreation in their community.? As we enter the next phase of our Vision 2028, we seek to add an energized person to our dedicated team to help us fulfill our vision to impact more Americans.?

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Founded in 1956, Move United provides adaptive sports opportunities through 225+ community-based member organizations serving more than 125,000 youth and adults with disabilities in 46 states. Move United offers a highly collaborative and flexible work environment, a commitment to professional development, generous benefits package, and an important mission with like-minded, dedicated colleagues.

General Description (Position Overview)?

The Member Services Specialist - Warfighters is part of the overall Move United team with responsibility for coordinating its Warfighter Ambassador Program.? This includes all aspects of an Ambassadors experience, including but not limited to recruiting and vetting potential Ambassadors, onboarding, training, curating events, developing educational resources and benefits for participants.? The Member Services Specialist - Warfighters will ensure Ambassadors are both well trained and resourced to educate both the public and fellow Veterans about adaptive sports and recreation.? Activities and skills important to this position include project management, excellent communication and outreach, as well as confident abilities to use a range of software and technology to organize and implement the program.?

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The Member Services Specialist - Warfighters will support the Individual Membership Manager to further the Move United strategic plan.

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Teamwork and cross-sectional support, work, responsibility, and execution are cultural pillars to working at Move United. The Member Services Specialist - Warfighters will regularly interface with and support the efforts of other areas in the organization including communications, marketing, programs, membership and events.?

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Move United is a mission driven nonprofit that tackles our projects, events and strategic goals as a team. This includes, at times, working in different capacities in different departments in the furtherance of our mission. At Move United, we all pitch in to achieve our goals and enri h our organization in the process.

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The Member Services Specialist - Warfighters will act as a key representative for Move United at events and some travel, including weekends, is required.?

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Specific Responsibilities?

Outreach and Communication?

• Oversee a recruitment strategy for new Warfighter Ambassadors including (but not limited to) working with military, non-profit partners, Move United organizational members and VA partners to identify candidates.?

• Coordinate the design, content and delivery of monthly communications to Warfighter Ambassadors via email and other channels.?

• Answer questions and communicate with Ambassador members regularly.?

• Oversees and makes regular updates to the Warfighter Ambassador web page?

• Provide online content, brochures, event supplies and other communication tools that Warfighter Ambassadors need to educate fellow Veterans both virtually and in-person.?

• Communicate education resources and training opportunities to Move United Ambassadors.?

• Work with various Move United departments to communicate participation, competitive, volunteer and awareness building opportunities to Warfighter Ambassadors.?

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Ambassador Management?

• Work with the Individual Membership Manager and the Warfighter Services Committee to create and follow a Warfighter Ambassador strategic plan that aligns with Move Uniteds vision.?

• Oversee the Warfighter Ambassador application and onboarding process, including (but not limited to)

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``` - Recruiting potential Ambassadors?

• Communicating with applicants?

• Vetting and screening applicants?

• Onboarding and training new Ambassadors?

• Maintaining up to date demographic information on Warfighter Ambassadors?

• Maintaining a system for Warfighter Ambassadors to track their own recruitment and outreach.

• Working with the Member Services team to develop target metrics for the Warfighter Ambassador program and reporting on progress, and program outcomes.?

• Hosting quarterly new Ambassador orientation virtual sessions?

• Providing welcome packs, supplies and information to new Ambassadors?

• Event and program recruitment and registration?

• Ambassador and/or Veteran management onsite at selected events?

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Ambassador Education

• Liase with the Move United Education team to design and develop educational materials that ambassadors require?

• Relay the needs of Ambassadors to the Move United Education department and assist with content creation?

• Work with the Education department to facilitate virtual and in-person training and education opportunities?

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Cross Departmental?

• The Member Services Specialist - Warfighters may be called upon to support other departments, particularly as it relates to Move Uniteds signature events each year: Education Conference, Nationals and The Hartford Ski Spectacular?

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Reporting Relationship?

• The Member Services Specialist - Warfighters reports to the Individual Membership Manager?

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Required Skills:?

• Work Experience:?

• Knowledge and experience in project planning and management?

• Military and Veteran experience?

• Robust online platform understanding (for example; Microsoft products, LMS programs, Adobe Acrobat, WordPress, Salesforce (or similar CRM), video conferencing systems, or similar) and the ability to use general office technology

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• Personal Attributes:?

-Excellent communication skills, cus