Job Information
SACRAMENTO REGIONAL TRANSIT Police Services Superintendent in Sacramento, California
*[Salary: [$102,672.00 - $143,712.00 Annually *[Location: [1400 29th Street Sacramento, CA *[Job Type: [Full Time *[Department: [Police Services *[Opening Date: [06/25/2024 *[Closing Date: [7/15/2024 11:59 PM Pacific [
**[Description [The purpose of this position is to oversee the fare inspection program for light rail train service and at light rail stations. This is accomplished by management of inspection personnel to include training, deployment, tactics, policy, procedures, and overall implementation of fare inspection to reduce fare evasion and overall nuisance or unlawful behavior. Other duties may include ensuring staff are trained to provide excellent customer service as the first line representatives of SacRT. The Superintendent will train and supervise supervisors, leads, ambassadors/and officers, as well as review performance of staff and participate and coordinate various safety and emergency audits and reviews. This position will provide real time updates regarding incidents, accidents or other critical events.
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Provides supervisory and administrative oversight by coordinating the daily work activities of the SacRT police services supervisors, transit ambassadors, lead transit ambassador, transit officers, and supplemental staff including working with Lieutenant/Captain (sworn officer responsibility) related to the Security Operations Center (SOC) and guard staffing.
Establishes and reviews employee performance standards and conducts evaluations with supervisory staff, conducts investigations and participates in grievance hearings.
Acts as liaison with personnel and risk management.
Provides departmental administration by assisting in the overall day to day management of the department, monitoring operations and ensuring effective and consistent operating practices, developing, and monitoring schedules, assisting in the departmental budget preparation, and representing the department and serving as the departmental liaison with labor unions, all departments, and outside agencies.
Provides program, policy and procedure review and analysis by developing programs to reduce light rail fare evasion coordinating the handling of passenger services complaints and emergencies, recommending, and implementing departmental policies, procedures, and quality standards, and preparing correspondence and reports.