Job Information
Salt Lake County Claims Coordinator in Salt Lake City, Utah
Job Description
JOB SUMMARY
Assists with the direct processing of claims, billings or payments related to County liability, subrogation or workers compensation. Facilitates the movement of claims through the process, gathers and verifies information required to process a claim, payment or subrogation.
MINIMUM QUALIFICATIONS
Two (2) years of related experience; OR an equivalent combination of related education and experience.
Preference will be given to candidates with experience administering workers’ compensation, automobile, property, liability claims and/or medical billing.
Due to the nature of this position, the successful applicant must successfully pass an initial criminal background check as well as every two years thereafter and continuously meet the requirements of the Bureau of Criminal Identification (BCI).
ESSENTIAL FUNCTIONS
Assists attorneys, risk manager and adjustors with processing claims, subrogation and workers compensation paperwork.
Reviews files for missing documentation, contacts third parties to request claim documentation, prepares incoming information and enters the information into a claims information system.
Prepares files, reports and related materials for review to document claims, subrogation and workers compensation.
Obtains insurance information, medical documentation, payment and billing records or records supporting claim. Coordinates with adjustors, attorneys or risk manager in finalizing documentation for claims, subrogation or workers compensation.
Reviews and prepare files, archives files and gathers supporting documentation from claimants, witnesses, law enforcement, medical professionals or insurance companies.
Compiles information and enters data into a claims management system. Updates the claim management system with incoming data, updated losses, medical, billings or payments made.
Prepares and drafts correspondence, claimant notices, requests for information, settlements, releases, and discharges of title.
Prepares and files electronic workers compensation forms, first report of injury (FROI) and supplemental claim documentation.
Interacts with attorneys and opposing counsel, law enforcement, claims adjustors, risk manager, safety manager, claimants, insurance agencies, other agencies and the public.
Performs computer searches, data inquiries, and creates reports to coordinate billings and payments.
Prepares and maintains insurance files and claimant files.
Searches public and private records.
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Knowledge of:
Liability insurance, workers compensation reporting and claims process, medical billing and adjusting process, subrogation process
General secretarial/clerical and office procedures and techniques
Legal terminology
Medical terminology including ICD-9 codes
Office technology systems
Business English, proofreading and editing techniques
Insurance claims practices
Civil and workers compensation court procedures
Process for payments and billing documentation
Filing systems and procedures for workers compensation and County web portals
Document control
Skills and Abilities to:
Type accurately at 40+ words-per-minute
Perform claims processing tasks using independent judgment
Work with computer software related to job specific duties
E-file with administrative agencies
Initiative and ability to work independently with minimal supervision
Organize workloads and prioritize tasks to adhere to deadlines
Work and communicate with public, outside agencies, attorneys and risk management staff
Respond to inquiries in a prompt, courteous and professional manner
Communicate effectively both verbally and in writing
Job LocationsUS-UT-Salt Lake City
Requisition ID2025-38472
of Openings1
Requisition Post Information* : Posted Date2 weeks ago(3/13/2025 11:40 AM)
SLCO Department (Portal Searching)District Attorney
Location : LocationUS-UT-Salt Lake City
Location : Address35 East 500 South
Location : Postal Code84111
Position Type (Portal Searching)Regular Full-Time (Merit)
Requisition Post Information* : Post End Date3/29/2025
Grade013