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THE COLLEGE BOARD Senior Product Manager, Generative AI in SALT LAKE CITY, Utah

College Board - Global Strategy & Talent

Remote

About the Team

The Strategy Team is responsible for developing and executing the strategic vision and direction of the College Board. We work closely with executive leadership team, business units, and external partners to identify opportunities and incubate solutions that improve educational opportunities and outcomes, particularly for low-income, first-generation, and students of color, in the context of a competitive business environment.

The GenAI Studio is a new initiative co-led by Strategy and Data Science to create the conditions necessary to responsibly experiment with and make informed decisions about generative AI with the goal of capitalizing on innovation that advances our work with students, educators, and members. We are a diverse and cross-functional team of strategists, technologists, and project/product managers who work urgently and entrepreneurially to solve the most impactful and interesting problems at the organization.

About the Opportunity

As aSenior Product Manager, Generative AI at our GenAI studio, you will lead the vision, strategy, and roadmap for a portfolio of products that use AI technologies to solve problems for students and educators. You are passionate about applying new ideas and technologies to creatively solve challenging, real-world problems. You are an early-adopter who is enthusiastic about finding high-value applications for emerging tools and new technology. You are versatile, adaptable, and comfortable with uncertainty and ambiguity. You are resourceful and able to forge ahead even when faced with incomplete information.

This is a highly visible role reporting to the head of College Board's GenAI Studio and with substantial opportunities to work with program (AP, SAT, BigFuture) and executive (e.g. President, CTO) leadership. You have the potential to improve learning and instruction using AI for millions of students and thousands of educators.

In this role, you will:

New Product Strategy and Roadmap Development (35%)

  • Obsess over student and educator needs and pain points in service of imagining products that use GenAI technologies, with a focus on delivering value via College Board programs and services
  • Develop and prioritize product initiatives by creating a product roadmap for internal audiences, adapting it to incorporate learnings as we fail or accelerate efforts as we succeed
  • Within priority product areas, identify the biggest problems to solve in service of success at scale and prioritize solving them
  • Proactively define and communicate Objectives and Key Results (OKRs) for the products that drive action focused on outcomes

Feature Delivery and Implementation (50%)

  • Deliver the highest priority products on the roadmap that are aligned to product strategy
  • Drive product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration
  • Evaluate trade-offs between competing choices and make informed recommendations based on deep orientation towards customer needs and data.
  • Work cross-functionally with a small, dedicated team (Data Scientist, UX Lead, Business Analyst) and with program experts to build prototypes and capabilities
  • Design and manage approaches to get rapid feedback from educators, students, and/or content SME to rapidly iterate
  • Workshop new ideas with the immediate team and program stakeholders
  • Give feedback to Data Scientist and UX Lead
  • Communicate product updates to internal stakeholders, including in key moments to executive audiences
  • As needed, work with Head of Studio to add capacity (e.g. more engineers) as products gain momentum

Le arning, ideating, and sharing (15%)

  • Understand evolving needs of educators and students as Generative AI begins to shift the U.S. education landscape
  • Understand College Board program (AP, SAT Suite, Big uture) needs and strategies in service of connecting GenAI product strategy
  • Study key GenAI initiatives of other educational organizations
  • Share knowledge of new developments with the team via chats, recurring meetings, and presentations when appropriate

About You

You have:

  • 8+ years relevant experience including a track record of outstanding results managing a product from inception through design to implementation and launch
  • Product management experience at a startup or in a new problem/opportunity area at an established organization
  • A deep curiosity (some might call you obsessive) for learning about new areas (i.e. Education sector or GenAI)
  • Excellent analytical skills with strength in using quantitative and qualitative evidence to define and solve problems
  • Strong understanding of structural inequities in America, especially in education
  • Strong ability to work on teams and collaborate across lines of difference
  • Excellent verbal and written communication skills
  • Authorization to work in the U.S.

About Our Process

  • Application review will begin immediately and will continue until the position is filled
  • While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. This is an approximately 8-week process

About Our Benefits and Compensation

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.

*The hiring range for a new employee in this position is $120,000 to $180,000. *College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on these criteria.

Your salary is only one part of all that College Board offers, including but not limited to:

  • A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
  • Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
  • A job that matters, a team that cares, and a place to learn, innovate and thrive

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

About Our Culture

Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:

  • We are motivated to positively impact the educational and career trajectories of millions of students a year.
  • We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
  • We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women's Impact Network).
  • We value learning and growth; we offer formal and informal ways to lead t
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