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UnitedHealth Group Installation Specialist - Remote in San Antonio, TX in San Antonio, Texas

If you are located within San Antonio, TX, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full time, Monday - Friday. Employees are required to have flexibility to work our normal business hours of 6:00am - 9:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 19500 IH 10 W, San Antonio, TX.

We offer 3 weeks of paid training. The hours during training will be 8:00am to 5:00pm, Monday - Friday.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Perform generation of plan documents, including but not limited to, Summary Plan Descriptions (SPD), amendments, and Summary of Benefits & Coverage (SBC)

  • Use supporting documents (work orders, installation documents) to ensure our system is coded correctly and plan documents that are generated are accurate

  • Adhere to departmental guidelines and processes put in place for these tasks

  • Become familiar with current policies and procedures and other reference material

  • Provide feedback and explanation in a positive and professional manner

  • Work in a team environment while demonstrating individual accountability

  • Perform other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED

  • Must be 18 years or older

  • 1+ years experience in a doctor’s office (examples - clerk, receptionist, admin assistant, patient registration)

  • Proficiency with computer and Windows PC applications

  • Knowledge of and experience using Microsoft Excel

  • Must be in a commutable distance to 19500 IH 10 W, San Antonio, TX

  • Ability to work full time, Monday - Friday. Employees are required to have flexibility to work our normal business hours of 6:00am - 9:00pm. It may be necessary, given the business need, to work occasional overtime

Preferred Qualification:

  • Knowledge / experience of medical and / or dental products

Telecommuting Requirements:

  • Reside within San Antonio, TX

  • Ability to keep all company sensitive documents secure (if applicable)

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy

  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

  • Communication skills

  • Effective time management skills to effectively plan, organize, set priorities, meet deadlines and handle multiple work assignments

  • Interpersonal skills

  • Organizational skills with the ability to prioritize caseload based on business needs as well as ability and willingness to accept and work in a new and changing environment

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

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