Job Information
Western Digital Technologies New College Grad, Field Applications (Sales) Engineering in San Jose, California
Western Digital is seeking a New College Graduate to join the Field Applications Engineering team in San Jose, CA. The candidate will be responsible for working with account teams supporting our key customers. Working together with an experienced group of storage professionals, you will work with the account team to manage qualification and sustaining activities and projects.
Essential Duties and Responsibilities:
- Taking care of customer requests and answer product-related questions
- Updatingtrackers for qualification and sustaining issues
- Collaborate with customer on developing qualification plans for new products
- Manage and track qualification metrics and deliverables
- Lead periodical customer meeting to track customer qualification progress, issue and initiatives
- Hands-on 1st level failure analysis to debug customer issue
- Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues and provide closure response to customer
- Assist with communicating customer requests for compliance with internal teams and coordinate customer deliverables such as feature request, required documents, etc.
- Represent and advocate customer needs and priorities to internal teams
The ideal candidate should have a strong engineering background, along with a desire to work externally with some of Western Digitals largest customers. The candidates skillset should include a data analytics background, good project management skills, strong verbal and written communication, and the ability to thrive in a team environment.
Western Digital will not offer future visa sponsorship for this position. Candidates who are based in the San Jose, CA area will be prioritized.