Job Information
Country Manor Campus IT System Specialist in Sartell, Minnesota
NEW OPPORTUNITY - Country Manor is looking for an IT System Specialist to join our talented IT Services team!
Country Manor is a locally and nationally recognized health care continuum, that has proudly been serving Central MN communities for over 50 years. As an award-winning leader in senior care, childcare, preschool, home health care, skilled nursing, rehabilitation, pharmacy services and more, we serve nearly 1,000 individuals daily across our multiple campuses. Additionally, Country Manor plans to expand its service offerings into the Brainerd Lakes Area in 2025, with the opening of Pinecrest of Country Manor, an upscale senior living campus, and Kids Crest Childcare & Learning Center.
With approximately 600 dedicated employees, we know that a well-supported team is the foundation of exceptional care.
In the ever-changing landscape of technology, one of the ways we aim to do this, is by ensuring our team has access to the appropriate equipment, systems, and infrastructures needed to do their jobs effectively and efficiently. As we enter another phase of growth and development, we are expanding our current IT Services team to allow for optimal success.
The incumbent of this role will be experienced, committed, and forward-thinking, with a desire to ensure fellow team members have access to timely, competent, professional technical support.
JOB SUMMARY
The IT System Specialist will be responsible for managing, maintaining, and optimizing our company's IT systems and networks. This role will oversee the daily performance of IT systems, including servers, networks, and applications. Perform regular system updates, backups, and maintenance tasks. This role involves troubleshooting technical issues related to computer systems, SaaS applications and networks within our organization, implementing new technologies, and efficiency of our IT environment. The IT system specialist will need to maintain accurate and up-to-date documentation of IT systems, configurations, and procedures as well as create user manuals and guides as needed to ensure smooth operation of the IT infrastructure.
QUALIFICATIONS
Associates or Bachelor's degree in Computer Science, Information Technology, or a related field.
Hands-on experience troubleshooting and configuring server infrastructure and software.
Strong knowledge of network protocols, hardware, and software systems.
Experience with virtualization technologies (e.g., VMware, Scale Computing).
Experience maintaining and troubleshooting Audio visual systems.
Excellent problem-solving and communication skills.
Exhibits patience and persistence when faced with challenges or obstacles.
Maintains a high level of attention to detail, ensuring conscientious quality in all work completed.
Ability to manage time, prioritize tasks, work independently and as part of a team.
Relevant certifications are a plus.
RESPONSIBILITIES
Install, configure, and maintain hardware and software systems.
Monitor system performance and troubleshoot issues to ensure optimal functionality.
Manage network infrastructure, including routers, switches, and firewalls.
Assist IT team in monitoring ticket queue, and provide support via email, phone or remote connections, as well as
onsite support at all of Country Manor campuses.
Provide technical support to end-users and resolve IT-related problems.
Server installations including operating systems and application installations, migrations, and upgrades.
Enthusiasm for learning new technologies and expanding your skillset.
Advanced computer knowledge of software and systems troubleshooting.
Collaborate with other IT team members to plan and implement system upgrades and improvements.
Maintain documentation of IT systems, processes, and procedures.
Ensure compliance with company policies and industry regulations.
Benefits & Perks for Eligible Employees:
At Country Manor, we believe in enriching lives - those of our residents, and those of our employees. We're committed to supporting, encouraging, and investing in employees with a long-term passion for the healthcare industry, setting us apart from other employers. We'll care for you as you care for others through our extensive array of benefits and programs designed specifically for your personal and professional development.
Health & Wellness
Rich benefits package including Paid Time Off, Sick Pay, and Earned Sick and Safe Time (ESST) - available to you after just one hour of work
Medical, Dental, and Vision Insurance
FSA/HSA with Employer contribution
Dependent Care Flexible Savings Account (DCFSA)
Life Insurance provided at no cost to you
Long Term Disability Insurance
Voluntary Pre-Tax Benefits Options including Accident Insurance, Cancer Insurance, and Hospital Confinement Insurance
Voluntary After-Tax Benefits Options including Short-Term Disability Insurance, Critical Illness Insurance, Term-Life Insurance, Whole Life Insurance
401(k) program with an employer match of up to 4%, helping you grow your retirement savings faster
Employee Assistance Program - A free, confidential program offering resources for mental and emotional well-being, legal services, financial wellness consultations, and more.
*Please note that some benefits are available only for employees working 60 hrs+/pp.
A Culture Of Appreciation
Longevity Bonuses
Year-End Appreciation Gifts and Routine Wage Increases
Annual Staff Appreciation Week featuring large prizes, a grand celebration, and more
Consistent recognition efforts throughout the year to celebrate you and your contributions
Excellent advancement opportunities, with over 20 unique departments for employment
Unbeatable Amenities For Staff
Enjoy the convenience of on-site amenities, including a store and pharmacy (https://www.countrystoreandpharmacy.me/), quick clinic (https://www.countrystoreandpharmacy.me/williams-integracare-clinic), deli-style café with seating (https://www.countrystoreandpharmacy.me/good-to-go), coffee shop with bakery outlet (https://www.countrystoreandpharmacy.me/cold-spring-bakery), gift shop, 24/7 market, full-service restaurant (https://www.drakesfinefoodandspirits.com/), and more - all with exclusive employee discounts!
Plus, take advantage of discounted child care at Kids Country (https://www.kidscountry.me/), our award-winning child care center, located right on-site at Country Manor Campus in Sartell. Available for children ages 6 weeks through 11 years old.
*Amenities vary by location
Discounts That Make A Difference:
Country Manor is proud to partner with dozens of local Central MN businesses to offer our employees a Corporate Perks Program (https://www.countrymanorcampus.org/corporate-perks) with discounts on shopping and restaurants, plus savings on services like gym memberships, haircuts, and more.
Further your education and receive 15% off tuition through our exclusive partnership with Rasmussen University.
Plus, enjoy access to thousands of discounts nationwide on attractions, memberships, travel, and more through TicketsAtWork (https://www.ticketsatwork.com/tickets/).
Don't wait to apply, we are actively interviewing for this position!
Please note that our initial communication may be through email.
Country Manor Campus
520 1st St NE, Sartell, MN
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