United Spinal Association Jobs

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position is a hybrid work model and can be based out of Billings, MT; Bend, OR; Sioux Falls, SD; Omaha, NE; Denver, CO; Spokane, WA; Chandler, AZ or Boise, ID. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO. To assist employees in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf of our employees until the loan is paid off. Our retirement plan is one of the best in the region, including a 6% employer match on your 401(k). Employees (including temporary) scheduled to work 20 or more hours per week are automatically enrolled day one. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve, and why we want YOU to be a part of it. We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate. SUMMARY The Mortgage Learning Consultant works closely with all Mortgage departments and serves as a subject matter expert on training for all areas of the origination process with an emphasis on sales. This role is responsible for creating and delivering engaging training to both new hires and tenured employees to ensure successful knowledge and skill delivery. The Mortgage Learning Consultant will also oversee the administration of course evaluations while performing analysis to determine individual or departmental performance gaps and needs. ESSENTIAL DUTIES & RESPONSIBILITIES include the following: other duties may be assigned. Training across the Mortgage Department, for both new hires and ongoing, most prominently for the roles of Loan Processor and Loan Officer Training to include standard business practices (use of a CRM, use of internal technology, customer service skills, etc.) as well as technical industry training (how to close specific types of loans, how to use Encompass the way our company uses it, etc.) Coordinate with managers to determine training needs and schedule training sessions Coordinate with Compliance Department to develop and expand any training required to ensure ongoing compliance Design effective training programs and partner with Learning and Development to create and distribute materials. Design and develop learning solutions in a variety of delivery methods, including web-based e-learning courses, virtual synchronous sessions, classroom sessions, meeting kits, user guides, job aids, and various communications. Skilled in the use of presentation programs such as Microsoft Power Point, and virtual meeting programs such as Teams and Webex. Facilitate learning in both virtual and classroom delivery methods, focused on achieving program learning objectives through learner engagement. Assist in data auditing and monitoring to help identify additional training needs, per individual or per role, based on performance Conduct needs assessments and analyzes the training needs of the Sales and Processor Roles. Evaluate the effectiveness of training programs by analyzing trainee feedback and ensure that the content of the training programs meets the business needs of First Interstate Bank. Evaluate trainee skills and workplace behavior (before and after training) and make recommendations. Possess a working knowledge of federal, state, and regulatory laws and policies, as well as internal credit policies, underwriting procedures, and audit standards. Keeps up to date