Job Information
Envirocon, Inc. Product Support Sales Representative (PSSR) - 230399 in Spokane, Washington
As Product Support Sales Representative (PSSR), you will be responsible for the coverage, retention, development, and customer satisfaction of a specific group of customers within an assigned territory. This individual should be ambitious and have a passion for delivering innovative product support solutions to Modern's customers. Annual base salary + monthly commission Job Requirements/Skills:
- Be a personable, highly motivated, and ethical problem solver who can adapt to all forces around - customers, suppliers, manufacturers, and co-workers
- Requires a valid driver's license and the ability to maintain an insurable driving record
- Provide exceptional customer service
- Ability to take the initiative to accomplish work with little supervision
- Effectively manage relationships both internally and externally
- Good verbal and written communication skills
- Ability to exercise integrity, confidentiality, and discretion
- Excellent time management and organizational skills
- Capable of working with all levels of the organization
- Teamwork: cooperate and support others within the Modern Machinery organization
Education/Experience:
- High School diploma required. Bachelor's degree preferred and/or 5+ years of industry experience and/or training, or equivalent combination of education and experience
- Proficient in Microsoft Office products (Outlook, Word, and Excel)
Nature/Scope of Job:
- Requires prolonged sitting with periodic lifting, walking, standing, bending, stooping, and stretching.
- Must be able to travel on a regular basis to include overnight stays.
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``` - Demonstrate Modern Machinery's core values and promote the mission and vision of the company - Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company's safety goals - Effectively communicate with and establish relationships with assigned customers - Develop sales forecasts and business plans for each customer - Utilize the company's CRM system to track and maintain customer records - Promote growth and increase sales activity for parts and service - Identify new or additional opportunities for aftermarket sales - Sell service programs - Perform and coordinate market and opinion surveys - Provide customers with quotes related to product support - Perform machine inspections and evaluations - Communicate the progress of repair(s) to customer's equipment in the shop - Assist in successfully negotiating and settling customer product support disputes - Execute on short and long-term goals through good management and planning
The duties described above are the general nature and levels of work performed and are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of this position. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity