Job Information
Illinois Department of Innovation & Technology Computer Support Technician (ISS I Option C) in Springfield, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12367944
The Department of Innovation & Technology (DoIT) is seeking an enthusiastic Computer Support Technician with strong technical and customer service skills to image computers and prepare equipment for deployments. This position performs drive sanitation preparing equipment for surplus, participates with senior analysts in the configuration, testing, installation, documentation and maintenance of desktop/laptop systems and related peripheral systems, and assists higher level staff in conducting training sessions for end users and staff.
Essential Functions
? Under immediate supervision, serves as a Computer Support Technician assisting in providing professional support and assistance to end users in the End User Computing section for the Department of Innovation & Technology (DoIT).
Assists with transfers of equipment from DoIT warehouse to staging operations area for imaging:
Monitors EUC deployment schedule for impending device imaging demand.
Assists and participates with senior technicians in multi-device/personal computer installations or relocations.
Keeps abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.