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Illinois Department of Innovation & Technology Deputy Chief Information Officer of Operations (Senior Public Service Administrator, Opt. 3) in Springfield, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12018410

35% 1. Subject to management approval, serves as the Deputy Chief Information Officer (CIO)of Operations for the Department of Innovation and Technology (DoIT), supporting the Department of Children and Family Services (DCFS):\ Plans, advises, directs, manages, and coordinates the Information Technology (IT) Operations Program for DoIT-DCFS, which includes the Project Office, Application Service Desk, and the Cloud Architect.\ Formulates, develops, implements, and interprets statewide policies and procedures relating to areas of oversight.\ Coordinates and monitors next-generation information technology delivery of all third-party information technology infrastructure used for all business processes across the Assigned Agency.\ Serves as an IT senior leadership team member, contributing to the development and execution of assigned agency-wide IT strategy and ensuring alignment with DoIT-DCFS standards, strategies, and delivery capabilities.\ Reviews, analyzes, and evaluates the effectiveness of existing and proposed programs, policies, procedures, and organizational methods, monitoring to ensure/verify compliance with federal, state, and DoIT-DCFS, requirements.\ Drives incident, problem, change, release, configuration, availability, and capacity management with regard to DCFS-DoIT IT applications.\ Develops long-range plans for DoIT-DCFS application support and monitors progress toward accomplishment of same.\ Plans, develops and implements methods, systems, and examination procedures designed to effectively monitor DoIT-DCFS IT governance.\ Initiates and develops plans to enhance office functions and operations.\ Directs, controls, and coordinates the planning and development of Department projects and related activities.\ Collaborate with the DoIT Chief of Learning and Development to manage and implement the learning and development functions for DoIT/DCFS.\ Confers and consults with the DoIT-DCFS Chief Information Officer (CIO) providing input on budget preparation and expenditure monitoring.\

20% 2. Manages Information Security for DoIT-DCFS:

  • Under direction of the DoIT-DCFS CIO and the DoIT Chief Information Security Officer, manages and implements security controls for DoIT-DCFS IT systems.
  • Manages the information security monitoring/reporting system and incident reporting and tracking system, addressing elevated critical issues, problems, questions, etc., to the DoIT-DCFS CIO and DoIT CISO.
  • Manages and directs staff and/or participates in performing protective or corrective measures when a security incident or vulnerability is discovered.
  • Reviews staff reports regarding security violations, including the accidental or intentional destruction, disclosure, modification, or interruption of information that may cause serious financial and/or information loss and manages implementation of corrective measures.
  • Apprises DoIT-DCFS CIO and DoIT Chief Information Security Officer (CISO) of findings and informs of corrective measures implemented or advises/recommends and oversees the implementation of corrective measures for the most critical/highly complex security violations.
  • Monitors security processes, operations, systems, and/or functions to ensure all are following:
    • Compliance with relevant regulations such as PCI, HIPAA, PII, FISMA
    • Security risk standards such as CISSP, ISC2
    • Control standards such as NIST, ITIL, COBIT, COSO,
  • Manages and guides staff on identified issues, problems, and /or concerns.
  • Maintains awareness of new or modified industry or legislative regulations and standards and keeps staff apprised.

15% 3. Oversee s and manages the Platform Systems Support for DoIT-DCFS:

  • Provides oversight, direction, and guidance to staff maintaining and enhancing several technology platform technologies specific to DoIT-DCFS.
  • Develops DCFS Platform Systems Staffing Plans for review and approval by the DoIT-DCFS CIO.

15% 4. Serves as a full-line supervisor:\ Assigns and reviews work.\ Provides guidance and training to assigned staff.\ Counsels staff regarding work performance.\ Reassigns staff to meet day to day operating needs.\ Establishes annual goals and objec

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