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State of Minnesota Behavioral Health, Human Services Redesign and Transformation Lead - Human Services Program Consultant in St. Paul, Minnesota

Working Title: Behavioral Health, Human Services Redesign and Transformation Lead

Job Class: Human Services Program Consultant

Agency: Human Services Dept

  • Job ID : 78017

  • Location : St. Paul

  • Telework Eligible (https://mn.gov/mmb-stat/policies/1422-telework.pdf) : Yes

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 07/01/2024

  • Closing Date : 07/15/2024

  • Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

  • Division/Unit : DHS-Central Office / BHDH BIA Busn Integ & Align TM

  • Work Shift: Day Shift

  • Work Hours : 8:00am to 4:30pm

  • Days of Work : Monday - Friday

  • Travel Required : No

  • Salary Range: $33.90 - $50.27 / hourly; $70,783 - $104,963 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

  • FLSA Status : Exempt - Administrative

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

*Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available.

On behalf of executive and senior management, build the administration’s capacity to strategically address and align business process redesign efforts with those being managed by counterparts.

Work agency wide as a cross-functional team to strategically phase in an aligned and cohesive business infrastructure and transform how the business operates and manages core functions. Serve as a consultant to the administration’s senior management team and management teams across the administration. Champion and guide changes needed to align its programs and resources in relation to the agency’s future direction, which is focused on achieving integrated, person-centered services and developing technical solutions in support of this new service delivery model.

This enterprise planning position is part of a cross-administration team of human services planners that will align with the Business Solutions Office in different capacities and work collaboratively with other enterprise strategic planners assigned at the administration level to: drive program, policy and organizational change across the administration; jointly ensure an approach, tools and strategic planning process that is consistent and coordinated across all Department of Human Services (DHS) administrations, with MN.IT Services and associated external partners impacted by DHS modernization planning and associated IT projects. He/she engages business leadership and staff across his/her administration in long range and short-range tactical planning used to connect program and policy simplification projects and optimize the State’s use of funds for technology solutions to meet business needs.

The person in this role serves as a human services program content expert on Behavioral Health programs and services and speaks on behalf of his/her administration in interactions with business architects, developers and other IT project leads to ensure that IT staff clearly understand their business, including its policies, programs, and clientele--and have timely information necessary to successfully modernize and develop an integrated, person-centered human services IT system. He/she ensures that national and state policies, laws, and regulations necessary to implement program requirements are conveyed and that business changes at both at the enterprise and administration levels are strategically timed in relation to IT transformation activities. Depending on his/her skills set, he/she may represent, serve as an expert in relation to and shepherd data needed by, used by, and produced by his/her administration.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Three (3) years of specialized experience working in the Human/Healthcare Services industry as a Business Consultant, Analyst, or similar role.

Experience must clearly demonstrate:

  • Practical experience working in human services programs infrastructure related to behavioral health delivery and services.

  • Understanding of project management principles and continuous improvement tools/methods.

  • IT perspective of some associated major systems, e.g., MMIS, MAXIS, PRISM, SSIS, MEC2 and MNsure.

Preferred Qualifications

  • Variety of experiences working effectively with others from different backgrounds and cultures.

  • Data knowhow from a business user point of view.

  • Analysis capabilities needed to document and assess the current business state and design new types of business processes and organizational structures.

  • Have a baseline global understanding of Minnesota’s current health care and social service purchasing, payment and delivery infrastructures and associated IT systems.

  • Proficiency in excel, statistics and delivering data in reports and/or presentations.

  • Master’s Degree or higher in health sciences, public health, psychology or related degree.

Additional Requirements

  • Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.

  • Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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