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Job Information

Raymond James Financial, Inc. Senior Administrative Coordinator in St. Petersburg, Florida

Description

Job Summary

Utilizes knowledge and skills gained through experience or training to provide advanced administrative support of a function within a unit or department through clerical skills. Communicates information with internal and external customers and adapts procedures, processes, and techniques to accomplish the requirements of the position. Serves as a resource to others in the resolution of complex problems and issues.

Essential Duties and Responsibilities

  • Applies advanced skills and procedures appropriate for the position within assigned functional area

  • Performs duties and tasks that reflect substantial variety and complexity. Assists others in the resolution of complex problems and issues

  • Schedules, reports, and tracks information for department

  • Collects and enters marketing related billing data into the customized billing system

  • Process invoices in AP system

  • Work with account team sin the invoice clearance process, which includes validating, investigating and resolving discrepancies to ensure timely resolution

  • Compiles data for reports and collates into a single report

  • Assists in preparing, reviewing, or auditing reports

  • Assists with more complex research and investigation. May prepare analysis of information

  • May assist in orienting and training lower-level employees

  • May assign and check the work of lower-level employees and/or be designated as “lead” worker

  • Performs other duties and responsibilities as assigned

Qualifications

Knowledge of

  • Basic office practices, procedures and methods

  • Basic mathematical calculations

  • Key internal and/or external contacts to request assistance from or utilize expertise

Skill in

  • Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.

  • Operating standard office equipment and using required software applications to produce correspondence, electronic communication and maintain spreadsheets and databases.

Ability to

  • Build solid, effective working relationships with others

  • Coach others in the development of their skills

  • Execute instructions and request clarification when necessary

  • Provide courteous, timely service when addressing customer questions and concerns

  • Speak clearly and concisely

  • Convey information clearly and effectively through both formal and informal documents

  • Constructively work under stress and pressure when faced with high workloads and deadlines

  • Plan, organize, and coordinate work assignments

  • Promote team cohesiveness, cooperation, and effectiveness

  • Work independently with minimal supervision

Education/Previous Experience

  • High school diploma or equivalent with a minimum of six (6) years’ experience in customer service or an office environment

OR

  • An equivalent combination of education, experience and/or training

Licenses/Certifications

  • None required

Job: Marketing

Primary Location: US-FL-St. Petersburg-Saint Petersburg

Organization Marketing

Schedule Full-time

Job Shift Day Job

Travel No

Req ID: 2402068

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